AcroSports

I just want to take a moment to share my appreciation for parkour coach Lucas and his amazing teaching style! He really cares about the kids' safety, especially when it comes to how they land. At the same time, he encourages them to be brave and helps them jump higher and aim farther.

Great teachers, great space. My kiddo loved her two weeks of summer camp and wants to go back again next year for even more. The family event/performance at the end was sweet and loved seeing everything they learned all week.

We went to Saturday open gym class, facility was wide and all padded, super fun for kids to run around and jump around. We decided to register for the class as well. Parking was easy too. Highly recommended!

I understand everyone has a different experience so ours may not be yours. Sadly, we did not have a good experience. Communication is really a problem here, and I question whether staff and management communicate. Basically, due to a lot of poor communication all around, my daughter is in a class that is way too advanced for her, even if she started from the beginning. The instructor basically said that this was too advanced of a class for her, and that he didn’t have the time to focus on bringing her up to speed while continuing to teach the class he has! And you know what, I am NOT mad at him. I totally get it! I signed up with the understanding that the instructor could work with such a beginner. I paid for the rest of the class (there are 2 more classes) in advance, so she will keep on going. There’s no refund policy and we won’t be coming in the fall. I don’t want to lose out on the money I paid for, for this class. The other thing is class choices and schedule availability are limited. That part can’t be helped. You can’t force people to work. Finally, I generally didn’t get a warm, welcoming feeling. It’s quite disorganized, chaotic, and hurried here.

We celebrated our son's birthday in Acro Sports and chose the Ultra Package. First of all I appreciate the 1 coach and the 1 office staff. They made my son's birthday fun to their best ability. The place was fun and my son along with his 24 guests had an amazing time. For that, I would actually give the place 5 stars. Unfortunately, my rating is 3 due to undelivered service in the Ultra Package. This is perhaps management issues/staffing issues which I understand is happening in many businesses. Although the Ultra package should have included 2 coaches, clean the party room and assist with the set up, we had to do that all of that on our own. My husband and I assisted the coach and the office staff. I had some guests take over so I can clean the party room and set it up. In the end, the organization charged for the undelivered package deal. Again, I am thankful of the coach and office staff for their efforts.