A.E. Finley YMCA

One of the main reasons I joined this gym is for the sauna and it’s literally “out of service” once a month. They also don’t send any kind of notice when it is broken.

This is in response to the negative comment as a regular YMCA member for years. The facility is nice and the employees are friendly. Every now and then some members seem to fill entitled to insist on rules that don’t meet the needs of all YMCA members, for example the pool temperature in the indoor pool should be set a temperature to allow for those swimming to not get overheated. The facility is clean, yet some members seem to want special privileges to sanitize locker rooms in a way that one may sanitize their home. I recommend those members considering building a pool at their home and a gym facility. Specifically I appreciate how the YMCA values ensuring that young children are learning to swim, which is a life skill that everyone needs to have, even if that means that the pool area has to be shared. Thanks for being awesome! We love the YMCA!

I like the Finely YMCA. Always very clean with a very nice facility and friendly staff. The members at this location clean up after themselves, put weights back, and wipe down the equipment when they are finished. I love the atmosphere and the energy I get when training here. The gym can get very busy, and there will be lots of people. But I’ve never had a problem getting my workout done. Sharing equipment and asking someone if they would like to work in goes a long way. Good times.

They can't seem to find a way to fix the steam room. It's broken every other week. It's now been broken for over 2 weeks. This keeps happening over and over again. They don't care that its broken, they just post a sign saying "our operations department is working on it", lol. For 3 weeks they've been working on it. It must be the most sophiscated steam room in the country. It always takes them at least a month to get it working again.

After two and a half years I decided to end our membership at the Y (in my case A E Finley in Raleigh). It has a rigid policy and is refusing to consider any requests, suggestions for improvement, and correct unfair practices. Everything was denied and the directors always found a excuses why not to accept it Water temperature in the indoor pool way too cold for water fitness Aquatic director refused to post the daily indoor pool temp on their website Admin of Facebook aquatic group will not allow members to post questions without an approval Ladies’ locker room: healthy living director refused to provide disinfectant wipes to wipe benches, or inside lockers. Floors in showers and bathroom are filthy. I was there 3 times a week and rarely saw an housekeeper cleaning the locker-room. Not enough benches or benches too small no chairs to sit down and change (3 legs stool isn’t a chair!) Conducting swimming classes for a very noisy large group of young children at the same time while water fitness was on. * I give 5 stars for the front desk staff for being kind and helpful, and for the great water fitness instructors.