Altitude Austell

All personnel are very professional, kind, friendly, and provide great customer service. As membership holders, Most of them recognize us when we get there LOL The membership is so worth it, especially if you live in the area. It's never crowded and always feels easy to do everything offered. The facility is always clean and well maintained. And, I love how fresh and modern the atmosphere feels.

Every time we walk thru the door, it gets louder! My son and my nephews always let me know that I made a good decision to get the membership. They enjoy every bit of their time here. Easy to join the WiFi so I can work while they play.

Just wanted to provide negative feedback on my experience at Altitude Austell on 03/29/2025. I placed a food order for a single order of Fries a little before 7pm, waited an entire hour and still received no fries. I eventually asked for a refund. Just wanted to highlight this poor customer service . I understand parties are priority but we are paying customers as well. Hope for better service in the future as we are frequent patrons of this establishment

Thank you for a wonderful birthday party for my granddaughter last night. The hostess was efficient, communitive and fun! The umpires carefully monitored the floor. Everyone of all ages had a great time jumping and sliding. The bathrooms were clean. The pizza was delicious and freshly made in house. It was a wonderful party!

We had our daughter's 5th birthday there and everyone was so kind and helpful! The private party is fantastic value for your money and experience. The kids are entertained the whole time and it's fun for the parents. We absolutely loved our party time there!