Cinemark Century Rio Plex 24 and XD
Overview
Expert Summary
Detailed Insights
This venue offers a comfortable movie-going experience thanks to its power recliners, providing a 'home theater feel'. When operating well, it's praised for fresh popcorn and hot snacks, and can be a consistent choice for family fun nights. However, parents should be aware of significant inconsistencies in cleanliness and service quality.
Key Highlights
- ✓Comfortable power recliners are a significant draw, offering a 'home theater feel'.
- ✓Popcorn is 'usually always fresh' and other hot snack items are available (though quality can be inconsistent).
- ✓Reported as a 'Very clean place' by some visitors.
- ✓Cleanup requests (e.g., for spills) are handled quickly when staff are called.
Standout Features
- ⭐Power recliners provide a comfortable and premium viewing experience.
- ⭐Availability of a variety of hot snacks and usually fresh popcorn at the concession stand.
- ⭐Quick staff response to in-theater cleaning needs (e.g., spilled drinks).
Perfect For
Ideal For
💡Pro Tips from Reviews
- →Avoid Row A seating, as it's too close to the screen for a comfortable viewing experience.
- →Consider ordering food/drinks ahead, as it might improve freshness or availability.
- →Double-check your tickets immediately after purchase, especially if buying at the window, to confirm the correct movie and showtime.
- →Review your final bill carefully for any duplicate charges for food and drinks.
- →Be prepared for potential inconsistencies in cleanliness and staff service; if an issue arises, you may need to escalate or be persistent.
- →Bring a light jacket or be prepared for potentially warm theater temperatures.
Things to Consider
- ⚠Inconsistent cleanliness: Reports of the venue being 'old and dirty', 'filthy' bathrooms and concession areas (e.g., Monday 4:40pm), 'dirty seats' with sticky spills, 'wet cup holders', and 'pee on the seats' in bathrooms.
- ⚠Inconsistent food quality: Popcorn can be 'old and room temperature' despite reports of it usually being fresh.
- ⚠Broken recliners: One seat was reported to be broken and wouldn't recline.
- ⚠Employee incompetence: An employee sold tickets to a movie that had already started, instead of the requested time.
- ⚠Poor manager customer service: A female manager was 'no help at all' and offered 'no customer service' when issues (wrong tickets) arose.
- ⚠Potential for overcharging: One family was 'charged twice for the food and drinks'.
- ⚠Cashier complaints: A cashier reportedly complained about the amount of food and drinks purchased by a family.
- ⚠Theater temperature: The theater was described as 'very hot'.
- ⚠Seating location: Row A is 'too close to the screen and not recommended'.
Price & Value
The venue is described as 'very expensive' and 'overpriced' by families who experienced significant issues, especially when purchasing snacks and multiple tickets. There's a risk of being 'charged twice for the food and drinks', indicating potential hidden costs or billing errors. While comfortable recliners offer a premium feel, the value for money can significantly diminish if cleanliness, service, or billing issues are encountered.
♿Accessibility & Special Needs
- •No specific accessibility accommodations are mentioned in the reviews. The presence of power recliners might be beneficial for some mobility needs, but broken recliners are a concern.
🍎Food & Drink Policy
- •A concession stand is available, offering popcorn and other hot items.
- •Snacks are considered 'very expensive'.
- •Cashiers have reportedly expressed disapproval of customers purchasing 'a lot of food and drinks'.
🚗Parking Info
- •Not mentioned in reviews.
👥Crowd Levels
- •No direct mentions of crowd levels impacting the experience, but reports of 'filthy' bathrooms and concession stands on a 'Monday at 4:40pm' suggest usage during non-peak hours can still lead to cleanliness issues.
🛡️Safety Features
- •No safety features explicitly mentioned in the reviews.
⏰When to Avoid
- • Visiting during times when cleanliness might be compromised (e.g., late afternoons on a Monday, or potentially busy weekend periods).
- • Purchasing tickets at the window if you're on a tight schedule, have a large family, or need specific seating, due to the risk of employee error and limited corrective options.
- • If you are highly particular about consistent cleanliness, staff professionalism, and accurate billing.
- • If you have low tolerance for warm indoor temperatures.
Pricing/Package/Events
Events & Schedule
Special Events(Last 2 months - Next 6 months)
Taylor Swift | The Official Release Party of a Showgirl
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Advance Tickets available
Tron: Ares
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Tron: Ares Early Access Screening
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Avatar The Way Of Water 3D Re-Release
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The Smashing Machine
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Black Phone 2
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Kantara: A Legend - Chapter 1 (Hindi with English Subtitles)
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Back to the Future: 40th Anniversary
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BTS 2021 MUSTER SOWOOZOO Remastered (Korean with English Subtitles)
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Roofman
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Anemone
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Good Boy
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Truth & Treason
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Good Fortune
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Regretting You
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Chainsaw Man - The Movie: Reze Arc (English Dubbed)
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Shelby Oaks
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Blue Moon
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Bugonia
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Bone Lake
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Advance Tickets available
Spider-Man (Fathom 2025)
2025
Spider-Man 2.1 (Fathom 2025)
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The Rocky Horror Picture Show: 50th Anniversary
Upcoming
Spider-Man 3 (Fathom 2025)
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Satisfied
Upcoming
Casper 30th Anniversary
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Perfect Blue Remastered
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Advance Tickets available
Are We Good?
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Secret Movie Series | October 6
October 6
Advance Tickets available
The Devil's Rejects 20th Anniversary
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Advance Tickets available
Broken Mary: The Kevin Matthews Story
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After the Hunt
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Advance Tickets available
Kiss of the Spider Woman
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Advance Tickets available
Soul on Fire
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100 Meters (Japanese with English Subtitles)
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Battle Royale 25th Anniversary
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Advance Tickets available
The Dark Crystal (2025)
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Advance Tickets available
100 Meters (English Dubbed)
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Advance Tickets available
Friday the 13th Part 2
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Trick 'r Treat (2025)
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Advance Tickets available
A Nightmare on Elm Street 2: Freddy's Revenge 40th Anniversary
Upcoming
After the Hunt Prime Early Access Screening (2025)
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Advance Tickets available
Critical Role Live: NYC Radio City Music Hall
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Advance Tickets available
The Family McMullen
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Advance Tickets available
Grow
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Advance Tickets available
Halloween II (1981)
Upcoming
St. Elmo’s Fire: 40th Anniversary
Upcoming
Spirited Away (English Dubbed) | Studio Ghibli Fest 2025
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Advance Tickets available
Spirited Away (Japanese with English Subtitles) | Studio Ghibli Fest 2025
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Advance Tickets available
The Metropolitan Opera: La Sonnambula
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Advance Tickets available
Berry Gordy’s The Last Dragon 40th Anniversary
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Advance Tickets available
Corpse Bride 20th Anniversary
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Miss Kobayashi's Dragon Maid: A Lonely Dragon Wants to Be Loved (Japanese with English Subtitles)
Upcoming
ONE IN A MILL10N (Korean with English Subtitles)
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Secret Movie Series | October 20
October 20
Chainsaw Man The Movie: Reze Arc Early Access (Sub)
Upcoming
Mitski: The Land
Upcoming
The Metropolitan Opera: La Sonnambula Encore
Upcoming
Advance Tickets available
The Nightmare Before Christmas 3D
Upcoming
Advance Tickets available
Off School Property
Upcoming
Advance Tickets available
Regretting You: A Night of No Regrets Movie Event
Upcoming
Advance Tickets available
Chainsaw Man - The Movie: Reze Arc (Japanese with English Subtitles)
Upcoming
Springsteen: Deliver Me From Nowhere
Upcoming
Advance Tickets available
ParaNorman (Remastered)
Upcoming
Advance Tickets available
Depeche Mode: M
Upcoming
Advance Tickets available
G-Dragon in Cinema (Korean with English Subtitles)
Upcoming
Advance Tickets available
Twilight (Fathom 2025)
2025
The Twilight Saga: New Moon (Fathom 2025)
2025
Triumph Over Evil: Battle of the Exorcists
Upcoming
Advance Tickets available
The Twilight Saga: Eclipse (Fathom 2025)
2025
The Twilight Saga: Breaking Dawn Part 1 (Fathom 2025)
2025
Oracles of God: The Story of the New Testament
Upcoming
Advance Tickets available
The Twilight Saga: Breaking Dawn Part 2 (Fathom 2025)
2025
Rocky IV: Rocky vs. Drago – The Director’s Cut
Upcoming
Advance Tickets available
Karen Kingsbury’s The Christmas Ring
Upcoming
Advance Tickets available
The Metropolitan Opera: La Bohème (2025)
2025
Advance Tickets available
The Metropolitan Opera: La Bohème (2025) Encore
2025
Advance Tickets available
VIRGIN PUNK Clockwork Girl (Dub)
Upcoming
VIRGIN PUNK Clockwork Girl (Sub)
Upcoming
The Boy and the Heron (English Dubbed) | Studio Ghibli Fest 2025
2025
Advance Tickets available
The Boy and the Heron (Japanese with English Subtitles) | Studio Ghibli Fest 2025
2025
Advance Tickets available
Wicked: For Good
Upcoming
The Metropolitan Opera: Arabella
Upcoming
Advance Tickets available
Zootopia 2
Upcoming
The Metropolitan Opera: Arabella Encore
Upcoming
Advance Tickets available
Merrily We Roll Along
Upcoming
The Metropolitan Opera: The Magic Flute Holiday Encore (2025)
2025
Advance Tickets available
The Metropolitan Opera: Andrea Chénier
Upcoming
Advance Tickets available
The Metropolitan Opera: Andrea Chénier Encore
Upcoming
Advance Tickets available
Avatar Fire and Ash
Upcoming
The Metropolitan Opera: I Puritani
Upcoming
Advance Tickets available
The Metropolitan Opera: I Puritani Encore
Upcoming
Advance Tickets available
The Metropolitan Opera: Cinderella Encore (2026)
2026
Advance Tickets available
The Metropolitan Opera: Tristan und Isolde
Upcoming
Advance Tickets available
The Metropolitan Opera: Tristan und Isolde Encore (2026)
2026
Advance Tickets available
The Metropolitan Opera: Eugene Onegin (2026)
2026
Advance Tickets available
The Metropolitan Opera: Eugene Onegin Encore (2026)
2026
Advance Tickets available
The Metropolitan Opera: El Último Sueño de Frida y Diego
Upcoming
Advance Tickets available
The Metropolitan Opera: El Último Sueño de Frida y Diego Encore
Upcoming
Advance Tickets available
🍎Food Policy
- • Mobile ordering for food and drinks available with seat-side delivery (e.g., to Luxury Loungers).
- • Food delivery and takeout options for movie snacks are available through DoorDash and other platforms.
- • Food & drink orders can only be placed when purchasing movie tickets; orders are removed if movie tickets are deleted from the shopping cart.
📅Booking Policy
- • Advance tickets are available for purchase.
- • Tickets can be purchased at the box office.
- • Private event bookings available for occasions like Premium Private Screenings, Meetings & Special Events, Field Trips, Independent Film Screenings, Theatre Church, Birthday Parties, Private Gaming Events, and Gamescape Events.
What People Say
What's Great
- Clean and well-maintained facilities (mentioned in 2 reviews)
- Fun and entertaining activities (mentioned in 2 reviews)
- Spacious play areas (mentioned in 5 reviews)
Areas for Improvement
- Pricing can be high (mentioned in 2 reviews)
Recent Reviews
Joone Moz
3 months agoWe come here at least twice a month as part of a family fun day/night. Popcorn is usually always fresh, plus all other hot items for snacks. I highly recommend this place. Very clean place .
Kandice Graves
a week agoThe movie was delightful! We got seats in Row A, too close to the screen and not recommended but my own fault! One of the seats was broken and would not recline. The popcorn was a bit old and room temperature. I suggest ordering food/drinks ahead. Strangely, it has been fresher in my experience.
Selena L
2 months agoOld and dirty with incompetent employees and a good for nothing manager. Monday at 4:40pm and the bathrooms and concession stand area is filthy. We made the mistake of purchasing tickets at the window and the employee sold us tickets to a movie that started 15 mins prior to the purchase when we wanted tickets to the movie starting in 30 minutes. We bought snacks and walked to the theater to find it was the wrong time. So we went to the front to get the correct movie time and were given the choice of the first row or last row. Or to refund the tickets. Being a large family with school aged children this was a huge inconvenience as it’s very expensive to buy snacks and 5 tickets. The female manager was no help at all and offered no customer service. Worst movie night for an overpriced and overrated location.
Joy Martinez
2 weeks agoHad an awful experience there was coke split in front of our seats our seats were sticky and a lil wet we had coke in the cup holders had to call someone to come clean up, that was quick. Took my daughter to the bathroom there was pee on the seats,it was dirty. Our family hasn't had a nite out in a long time this was my 4yr old first time. Movie was great..the whole experience?? We paid to much for dirty seats and bathrooms on top it was very hot,when we got home we had coke on our shoes and the back of our cloths were sticky. I will go elsewhere next time. The worst part is we look at our total at end of nite and got charged twice for the food and drinks we bought and the cashier complained that we had a lot of food..what's it to him he didn't buy it.
Madison Wynkoop
in the last weekMy first visit to a movie theater in years. Can not believe the comfort of the power recliners. Definitely a home theater feel which is great for a truck driver on the road for weeks at a time. A++