Cinemark Century San Mateo 12

Clean place. Thanks for letting ne use your restrooms!!

Nice little area with restaurants and stores. The movie theater is wonderful. They have electric recliners. Super comfy.

Love the recliner chairs and the walls dividing the rows from each other. Clean, comfortable. Also love being able to reserve the seats we want.

I mean the positives first... Very convenient location, very comfy chairs, tickets weren't too expensive.. The down side I was very disappointed. The theater was dirty and unkempt, and the customer service was poor. When I first walked into the theater, I was immediately struck by how dirty it was. The floors were sticky, and the air was thick with the smell of body odor. I was really disappointed that the theater was so dirty, especially considering how much I had paid for popcorn I couldn't refill. The customer service was also poor. When I went to buy my ticket, the cashier was rude and unhelpful. She didn't even smile at me when she spoke, and she made me feel like I was an inconvenience. I was really disappointed with the way they treated me.

Nice staff, good selection of food drinks and treats. Clean environment and comfortable seating with reclining and heated seats