Clubsport San Ramon
Overview
Expert Summary
Detailed Insights
Clubsport San Ramon offers a premium, all-inclusive family fitness and recreation experience, uniquely combining extensive adult facilities (high-quality fitness classes, heated outdoor pool, spa with jacuzzi/sauna/hammam, tennis/basketball courts) with a highly praised, supervised Kids' Club. This allows parents to pursue their activities with peace of mind, making it a comprehensive destination for active families, despite reported challenges with membership billing and re-enrollment policies.
Key Highlights
- ✓Top-notch teachers for adult fitness classes (yoga, body pump, core).
- ✓Outdoor heated pool suitable for lap swimming.
- ✓Clean locker rooms.
- ✓Comprehensive fitness center with plenty of functional equipment.
- ✓Variety of group classes for both children and adults.
- ✓Tennis courts available for family practice or professional lessons.
- ✓Spa area featuring jacuzzi, sauna, and hammam, with separate men’s and women’s locker rooms.
- ✓Dedicated Kids' Club where children are well-cared for and reportedly love it.
- ✓Basketball court available.
Standout Features
- ⭐Availability of multi-day passes for visitors.
- ⭐High-quality and diverse adult fitness classes.
- ⭐Heated outdoor pool for year-round lap swimming.
- ⭐Separate men's and women's locker rooms for spa facilities ensuring privacy.
- ⭐Highly regarded and enjoyable Kids' Club for childcare.
- ⭐Multiple sports facilities (tennis, basketball) for various interests.
Perfect For
Ideal For
💡Pro Tips from Reviews
- →If visiting from out of town, inquire about multi-day pass options.
- →Before joining, thoroughly review and understand all membership cancellation policies and potential re-enrollment fees if you foresee needing to pause or end your membership.
- →Keep meticulous records of all membership interactions, especially regarding cancellation attempts (dates, names of staff, copies of emails) to safeguard against billing disputes.
- →Be aware that re-enrollment fees may apply even if you were a member recently and wish to rejoin.
Things to Consider
- ⚠Reports of rude and obnoxious general manager.
- ⚠Re-enrollment fee of $100 for former members, even if an initial $200 enrollment fee was paid earlier in the year.
- ⚠Extremely poor customer service regarding membership cancellation; members reported being billed continuously despite multiple attempts (emails, speaking to three billing people) to cancel.
- ⚠Allegations of predatory and fraudulent billing practices leading to credit card disputes.
Price & Value
Membership fees are paid monthly by long-term members, who generally express satisfaction with the value for the extensive facilities provided. Multi-day passes are available for visitors. However, potential hidden costs and value concerns include a $100 re-enrollment fee for former members (even if an initial $200 enrollment was paid), and severe issues with membership cancellation leading to continued billing and credit card disputes, which significantly detract from overall value and transparency.
♿Accessibility & Special Needs
- •No specific accessibility accommodations mentioned in the reviews.
🍎Food & Drink Policy
- •No specific food and drink rules mentioned in the reviews.
🚗Parking Info
- •No specific parking information mentioned in the reviews.
👥Crowd Levels
- •Clientele described as 'friendly', but no specific information on crowd levels or peak times is available.
🛡️Safety Features
- •Children in the Kids' Club are described as being 'taken great care of', implying supervision, but no explicit safety features like wristbands, security, or first aid stations are detailed.
⏰When to Avoid
- • If you anticipate needing flexibility with your membership (e.g., canceling and rejoining), due to reported issues with re-enrollment fees and difficult cancellation processes.
- • If you prioritize exceptional customer service, especially concerning billing and membership management, as multiple negative experiences are reported.
- • If you are sensitive to potentially rude management or staff when addressing policy questions.
Pricing/Package/Events
Pricing & Packages
Membership (Single, Couple, Family)
Affordable monthly duesDuration: No long term contracts
Childcare is included when your child is on your membership. Includes kid's classes such as karate, soccer, and gymnastics.
Includes:
- •Childcare (for children on membership)
- •Karate classes
- •Soccer classes
- •Gymnastics classes
- •GroupFit classes (Les Mills, Dance, Yoga)
- •Club-wide fitness Challenges
- •Access to squash courts
- •Access to racquetball courts
- •Access to pickleball courts
- •Access to tennis facilities
- •Adult basketball leagues
- •Access to pools
- •Family holiday events
Events & Schedule
Special Events(Last 2 months - Next 6 months)
Club-wide fitness Challenges
Family holiday events
🛡️Safety Policy
- • Aquatics Rules & Regulations
Photos
What People Say
What's Great
- Spacious play areas (mentioned in 3 reviews)
Recent Reviews
Lesley Butler
5 months agoI was visiting from out of town and was able to buy a multi-day pass (Thank you, Holly). The classes (yoga, body pump, core) were fabulous. The teachers are top notch. The outdoor pool was heated just right for lap swimming. Locker rooms are clean and the clientele friendly.
Zlata Velikaia
6 months agoA truly heavenly place. It has everything you need to feel like a very special person—an incredibly comfortable fitness center with plenty of functional equipment, group classes for children and adults to suit all tastes, a tennis court where your family can practice or take a few lessons from great professionals, and a spa area with a jacuzzi, sauna, and hammam, each in separate men’s and women’s locker rooms, so you can fully relax without having to hold in your stomach the whole session hoping to look slimmer. There’s also a kids’ club where they take great care of your little one (my child absolutely loves it), and a basketball court (this is where they keep an eye on my husband). All in all, my family is glad we joined this club long ago and happily pays the membership fees every month. Highly recommend to everyone!
Darshant Bhagat
5 months agoObnoxious general manager and greedy establishment. I used to be a member earlier this year and when I went to join back today, they wanted to charge me enrollment fee of $100. I had already paid enrollment earlier this year ($200) and now they wanted it again just to restart my membership. Seems beyond greedy to push a button and re-enable a membership. When I went and talked to the general manager and asked what is the logic of charging enrollment fee again since I was a member there until May this year, the person goes “you should have never left”. The rude and obnoxious attitude was a huge turnoff.
Dave D.
3 months agoDon't join this club. The customer service is beyond terrible. I have spoken to three billing people and have been sending emails since October 2024 to cancel my membership and they are still billing me. Its not a mistake or an accident, its intentionally predatory and fraudulent. Today, I opened a dispute with my credit card company.
sara rojas
3 months agoLove club sport! ❤️ grew up here and and the one that was in Fremont! I wish they will bring the ones they closed back!