Dave & Buster's Cary

At this Dave and Buster's location, we always had a great time. When compared to some other places, the arcade offers a large selection of games, and the staff is great. To check the balance and points, they have several kiosks. Although there are occasionally malfunctioning equipment, the staff is excellent.

It was our first time at Dave & Buster’s.. We went on black Friday as they had unlimited games for $10 an hour. It was awesome … seeing this mini arcade games.. Kids were excited and we extended our one hour to two hours .. and still kids wanted to stay there.. The virtual reality games are just awesome … it’s not only for kids even adults will enjoy so much… The food was good too, but the only thing was it was so crowded that was taking time for the service to come and help … They had huge screens and were casting sports so that’s another plus.. It’s a place a place to definitely to visit again ..

Was a first time experience and definitely a last for this location. Mike and a rather pierced young lady working the prize counter were the only employees here who had any sort of customer service, everyone else had a lack luster attitude and acted like we were a bother. The bar was slightly dirty when we sat, pretty much every other seat looked sticky so it a was a choose your best situation for bar seating. The bartender, Chicago, was dry, not welcoming. We got a keg to share because we were told the kegs were $30, which we thought was a spectacular deal. It did end up being about 8 drinks so it is okay, but what followed wasn’t. We had a coupon for a free appetizer, which was to be scanned at checkout. We got the barbacoa quesadilla which was good but it is a small sized, thin quesadilla so definitely go for something larger if you’re more hungry. It also took longer than anticipated to arrive, when there were not many people when we ordered. We went and played games for a few hours with our debit card on hold at the bar for our tab, after clarifying with the bartender we could do so. Mind you, we are fully walking around the entire game area during this. We never left. Shockingly, at 8pm when we went to cash out, they originally couldn’t locate my husbands debit card and told us they didn’t know where it was. After we pointed out our original bartender, she told us she had closed our tab already! This was so surprising to my husband and I, especially considering we mentioned to Chicago that we had a coupon! Without thinking too much, we had our card returned back to us and tipped (unfortunately this is one of the few times I do regret tipping). We get home and to our surprise, again, our card was charged $59.51!! This did NOT add at all to what we were told. Not only were we denied the chance to use our coupon, we were not told the true price of what we ordered. I am not exaggerating when I say from the bartender to the later shift prize desk clerks, everyone other than Mike and that polite young lady had a bad attitude, and the only reason we saw mike was because our keg had originally not worked when we first received our beverages. From about 4pm-6pm the crowd is extremely manageable and Wednesdays I believe the coins are discounted? Anyway, the only positive was the games. Only one was non functional the entire time we were there, otherwise the ones that didn’t work were repaired fairly quickly and other were completely functional, with the one or two here and there that are wonky just due to it being an arcade game. After 6/6:30, of course it got decently busy and nothing was done about the children or adults yelling or acting more disruptive than just excitedly enjoying the games. There were a variety of rewards in exchange of tickets, definitely better than the average bowling alley arcade or chuck e cheese. The food was enjoyable and the games were fun but not enough to excuse the rest.

Came by during my road trip from Georgia to Winston Salem. Awesome variety of games compared to other D&B locations. 10/10!

We had Lexi tonight as our waitress who mentioned she was new but was very unprofessional when we arrived. She immediately tried to be flirty and butter up the person she THOUGHT was paying. Made me extremely uncomfortable. Never brought us the waters we asked for , even put them on the bill but we never got them. Then just as our food came out, she closed out our check early even though we weren’t ready to be cashed out, she didn’t even ask just brought the bill stating she was leaving. Then after bringing my change she couldn’t even let us finish eating to get our change before coming back over and taking my change before I was able to even adjust or leave her a tip. The promotion for eat and play combo deal on the bar wasn’t applied by manager even though it states all day, everyday. Manager stated it was due to being after 5pm on a Friday but in NC it’s illegal to offer any alcohol special for only part of the day.