Dave & Buster's Florence

My son and I visited while in town for a men's conference at the Ark Encounter. We had fun playing games before eating. We got to try out their new game, The Arena, for free that they were promoting. This game entails dodging objects on a screen floor. It was really fun. The guy running it was very nice and informative about the game. Now for the meal, this was one of the best meals we've had in a while. My son got the flatbread pizza and mozzarella sticks. He love them both. I got a smash burger on a bed of lettuce with 2 eggs on top and a side salad. It was fantastic! We liked it so much that we came back the next night and ordered the same items. It was great again. Got to watch some March Madness while eating as well. Service was also great. We had a great time here. We'll be back👍🏻

This place continues to decrease in value and enjoyment. It is like visiting a place as an adult you loved as a child, but now it is just not the same. Games are very pricey and the area is congested with machines. I did see they were remodeling and I will update my review after the changes but if you are looking for an indoor activity with the kids or a date that will cost about $50 per person, then this will do. Needs to find more value to be sustainable.

November 2024, they've stepped out up which is great, great service at the bar, food was on point also, good job management... September 2023 visit so I'll change this review from a 1 star as we only had food and drinks before... This time took the family and we did good and drinks first and then hours of video games and trying to accumulate tickets... Food was great and priced fair, drinks were good, service again at the bar was hit and miss the few times we came to the bar to get drinks... Tons of games to play and seemed like none were out of order and we only had an issue twice with the machines and both times the staff was great and took care of the issues quick and friendly... Can't wait to bring the family back!! Overpriced food and drinks.... Service at the bar was atrocious to say the least......

We were visiting from out of town and could not have been happier. The games were all working and very clean. The game area manager I believe his name was Bob was great. He was so nice to my kids when they had questions about all of the games. Thank you, Bob for going above and beyond for my family!

A few months ago, I stopped in with my son after a terrible/long day to enjoy some dinner. I still think of this experience. Once we were sat, we were introduced to our server, Izzy. Her warmth and charisma was so refreshing to have, especially with the day I was having. She was so informative, patient and just an overall positive presence. I never experienced someone who loves their job like that, but with Izzy, you could tell she just has a passion for people. While my son and I were playing games, we returned to our table with a few fun little items to play with on our way home, AND a sweet letter that i have attached. i’ve kept it even after many months. I’m not sure if Izzy will read this, but i hope her management team reads this to reassure them that they not only have a wonderful employee, but also someone that makes the company shine! I truly believe she needs to become a customer relations representative. I hope someone at Dave and Busters can recognize this employee and give this girl a career in this company!!