Dave & Buster's Rochester

The last time I was at this business was well over five years ago. My daughter wanted to send time with her friend and we went. We ordered wings extra crispy they came out in about 10 minutes soggy and just gross. Ordered a side of guacamole and my first bite was pure onions, no flavor, lime, I ended up not eating it. Our server simply disappeared. I ordered their new Gold dust Margarita and I’m still trying to figure out what they gave me . Like why was mine clear !!!! 😆 To get service I had to approach other employees so they could look for her. All in all now I know why I don’t go there. Just a mediocre place and experience.

My family had gone here yesterday, Thursday April 17th. It was my nephew's 9th birthday, and he wanted to go to Dave & Buster's for his birthday meal. The food was not bad, the coleslaw wasn't the greatest (had barely any dressing) but that wasn't the main feature of the food. But all of our meals were great aside from that. I got the mozzarella sticks and they were so full of cheese, as well as fresh and hot. Service was great, and at one point a manager came to check on our table (Von is the name of the manager) and was extremely pleasant, and made sure my nephew had a fantastic birthday meal and experience at Dave and Buster's. I'm actually quite impressed with the service of this location, and my family and I will definitely be back for future outings.

usually I have a good experience at Dave and busters aside from today. I work in the area and wanted some nachos for my break! I did a phone order so it would be ready on time for my scheduled break. And let them know this in advance. We decided I'd pay when I got there to pick it up and I'm glad we did , they said it would be ready in 15 minutes which was perfect. I waited 20 minutes to pick them up as it is a weekend so I decided to give them some extra time. When I got there to pick it up they didn't have it and I was left waiting for 15 more minutes while they went to go get a manager. Finally they come back and said it would yet again be another 10-15 more minutes and unfortunately Im not waiting 45 minutes for overpriced nachos. I was on a time crush and they didn't seem to have any sense of urgency. Staff was moderately helpful. But also at the same time didn't wanna help the person helping me, when she clearly needed some help! Wish they would get it together if they're gonna be the only real food option in the mall besides greecy empanadas and greecy Pretzles. . .

I reserved a space for my sons Birthday party , from beginning to end the staff was friendly attentive and professional, they made all the kids happy even the adults were saying they'll have to book this place in the future. I'd give it thumbs up.

It was pretty loud in there, so having a large group ( like we did ) was difficult with conversations. It is to be expected tho since is an arcade games hall. It's amazing on the arcade side. Tons of different games. Had great time with kids and grandkids.