DICK'S Sporting Goods
Overview
Expert Summary
Detailed Insights
The provided customer reviews primarily detail experiences within the DICK'S Sporting Goods retail store, focusing on product purchases and staff interactions, rather than specific 'Kayaking for Kids' activities. Parents looking for insights into kayaking programs or facilities will find these reviews lack relevant information. The retail experience itself is mixed, highlighting potential for good deals and an organized store, but also significant concerns regarding staff helpfulness and efficiency of the in-store shoe purchasing process.
Key Highlights
- ✓Store is often described as clean and organized (Review 2)
- ✓Some staff members are noted for being polite, cheery, friendly, and helpful (Review 2)
- ✓Opportunities to find deals and sales are frequently available (Review 2)
- ✓Good selection of Nike clothing is appreciated by some customers (Review 3)
- ✓Emphasis on quality products (Review 3)
Standout Features
- ⭐A clean and organized retail environment (Review 2)
- ⭐Regular availability of deals and sales (Review 2)
- ⭐A good range of Nike clothing options (Review 3)
Perfect For
Ideal For
💡Pro Tips from Reviews
- →Exercise caution and conduct independent research when considering staff recommendations for specific products like shoes (based on Review 1).
- →Be prepared for potentially varying levels of customer service and staff attentiveness (based on Review 4).
- →If planning to purchase shoes, allocate extra time due to potential delays with the kiosk system and staff availability (based on Review 5).
- →Keep an eye out for sales and deals to maximize value during your visit (Review 2).
Things to Consider
- ⚠Staff recommendations, particularly for shoes, can be misleading or result in an unsuitable product (e.g., HOKA shoes causing feet to roll, Review 1)
- ⚠Inconsistent staff friendliness and helpfulness; some staff are perceived as 'put out' when asked questions (Review 4)
- ⚠Perceived lack of proper staff training and mentorship from management (Review 4)
- ⚠The in-store shoe purchasing kiosk system is described as non-intuitive and difficult to use (Review 5)
- ⚠Significant wait times (up to 10 minutes) for staff to retrieve shoes from the back, due to insufficient staffing (Review 5)
- ⚠Specific products (HOKA shoes) were deemed 'NOT worth the money' by some customers (Review 1)
Price & Value
Value for money is mixed. Some customers appreciate the availability of 'deals and sales well worth the visit' (Review 2). However, others found specific products (HOKA shoes based on staff recommendations) 'NOT worth the money' due to dissatisfaction with performance despite comfort (Review 1). No pricing information related to 'Kayaking for Kids' activities is available in these reviews.
♿Accessibility & Special Needs
- •No information in reviews.
🍎Food & Drink Policy
- •No information in reviews.
🚗Parking Info
- •No information in reviews.
👥Crowd Levels
- •No information in reviews.
🛡️Safety Features
- •No information in reviews directly related to safety measures for a 'Kayaking for Kids' business. One review mentions a product (shoes) causing a feeling of instability, which is a product-related safety concern (Review 1).
⏰When to Avoid
- • Visiting if you are solely relying on staff for expert product advice without external validation (Review 1).
- • If you have limited time and need a quick, seamless process for shoe purchases via the kiosk system (Review 5).
- • Expecting consistently friendly and proactive staff assistance throughout your visit (Review 4).
Pricing/Package/Events
🛡️Safety Policy
- • PROS service your gear
What People Say
What's Great
- Friendly and helpful staff (mentioned in 8 reviews)
Recent Reviews
Susan Ski
a month agoMy husband and I bought HOKA shoes instead of Brooks here based on recommendations of store clerk after extensive discussion. We have both worn these shoes for 6 months and they are NOT a stable shoe. We both found that our feet feel like they are rolling..NOT Good at all. I have Never had this issue with any other brand of shoe (I've tried several). The shoe is comfortable but not at all what other reviews say it is and NOT worth the money. This our opinions. We're retired so need to wear these out to justify next purchase which will be Brooks.
Kimberly Chadwick
5 months agoVery polite staff. Cheery and friendly, they were helpful. The store was clean and organized and had what I was looking for. Many times I have found deals and sales well worth the visit.
God Is Good
10 months agoI had a good shopping experience at this store on 6-24-2024. Lots of Nike clothing, which I like. Quality over quantity. Quality then quantity. Stay fit! 💪🏻
Carolyn Cary
5 months agoTheir staff is not friendly or helpful and seem put out when you ask them anything. The manager needs to train and mentor the staff instead of just giving them orders on what to do (vs.asking them). There's a reason why they only have 3.7 stars when REI has 4.7.
Michael Eisler (Mike)
4 months agoWaste of time trying to buy shoes here. The shoes are not on a shelf the customer can access and instead you have to use a kiosk. The kiosk is non intuitive and even after you figure how to enter your name, there isn’t enough staff to bring the shoes without a 10 minute wait.