Joyful Palace

We had our sons 1st birthday here booking was easy they setup for me and did the balloons it was safe clean and fun also didn’t feel rushed out we had the entire time in the room it was very nice will deff recommend

Very affordable and nice space. They have a ball pit, mechanical swing, trampoline pit, rock climbing, mini zip line, lots of climbing courses, slides etc. really cool place. $20 for 1.5 hours, very affordable. Clean space. Lots of places for parents to sit, and you can go into the play places to be near your child and keep an eye on them.

I decided to have my son’s first birthday here after my nephew had a successful second birthday party here. Everything was great, and the set up was more than I expected. It wasn’t till the end where things went downhill. 15 minutes before it was time to break down I started getting rid of food and miscellaneous things around the room. I see a woman come into the room telling my sisters (who are currently taking out the food trays, and food stands that were mine) she got it she got it. She then proceeds to grab a stand with the water and burners attached, and pour it into the bucket whilst we’re telling her to wait because the burner is on. She disregards us rushing to clean up and ends up dropping the burner onto the table causing a fire. THEN proceeds to throw it on the floor while on fire, and pours soda and water all over the floor/on my son’s birthday gifts. All whilst the table cloth is STILL on fire. At this point 3 women come running in and are doing absolutely nothing but talking to one another while we’re trying to get our things out the room and into the booths so the kids can finish their game tokens. Someone over the PA system keeps announcing that my sons party is over for some reason (3x after we were all out of the party room), and someone later proceeded to come to my mom with an attitude to hold balloons from the party “because it was causing confusion.” If you’re coming with a big party I do not recommend this place, and I will probably never throw a party here again.

Love joyful palace! Been here several times as a walk in and finally decided to throw a 2nd birthday party. Totally the best venue for a kids party! Everyone had the best time and the decorations were so cute. We also didn’t have to worry about cleaning up especially since we were all in a rush for nap time. Thank you Becky for helping with everthing!

I love this place. It is very convenient to get to via the trains. We came out for a friend's 1st birthday party. My daughter at 6 months had so much fun. The staff was amazing. Before I carried the stroller up the stairs, I was asked multiple times if I needed help carrying the stroller up the stairs. I, of course, said no, but that didn't stop the staff. While carrying my stroller up the stairs, I was assisted by a WOMAN staff member. She voluntarily grabbed one side of the stroller. The most important part of the ending of our experience was the humblessness and gratitude shown by the employees.