Jumpity Bumpity Hayward
Overview
Expert Summary
Detailed Insights
Jumpity Bumpity Hayward is an indoor trampoline park primarily catering to younger children (up to 7-8 years old), offering a clean play space with a dedicated toddler area, helpful staff, and flexible pricing options. Parents appreciate amenities like free Wi-Fi and the ability to leave and re-enter. However, visitors should be aware of new policies that introduce unexpected costs, such as mandatory sock purchases and credit card processing fees, and be prepared for potentially older facilities.
Key Highlights
- ✓Staff is consistently described as cool, helpful, courteous, and friendly.
- ✓Many facilities are reported as clean, well-conditioned, and comfortable by positive reviewers.
- ✓Features a dedicated toddler area, suitable for smaller children.
- ✓Provides a good indoor play space with an engaging playground for its target age group.
- ✓Offers indoor/outdoor privileges, allowing families to leave for lunch and return.
Standout Features
- ⭐Free Wi-Fi is available for parents.
- ⭐Designated area to eat your own food.
- ⭐Indoor/outdoor privileges allow guests to go eat lunch and come back.
- ⭐Dedicated toddler area specifically for smaller children.
- ⭐A party area is available for events.
Perfect For
Ideal For
💡Pro Tips from Reviews
- →Carry cash to avoid the credit card processing fee.
- →If you have 'their green socks' from previous visits, bring them to avoid mandatory sock purchase.
- →Consider the $14 unlimited time option if planning to stay longer than an hour, as the hourly rate is $12.
- →Primarily suited for younger children; manage expectations for kids over 8.
Things to Consider
- ⚠Mandatory purchase of their specific grip socks, even if visitors bring their own grip socks, which is not clearly advertised on the website or at the venue.
- ⚠An additional fee is charged for credit card processing.
- ⚠Conflicting reports on cleanliness: some reviewers found it clean, while others stated it was 'not clean' and 'old place'.
- ⚠One review vaguely mentioned an 'adult place is not appropriate' issue, without further specifics.
- ⚠Perceived lack of upgrades to the play area despite the introduction of new charges and policies.
- ⚠The entry experience can be frustrating due to unexpected fees.
Price & Value
$12 an hour per kid or $14 for unlimited time per kid. Customers report the venue can feel 'costly' due to mandatory purchases (socks) and additional fees (credit card processing) that are not initially disclosed. The perception is that these new charges do not correlate with any upgrades to the play area.
♿Accessibility & Special Needs
- •No specific accessibility accommodations mentioned in reviews.
🍎Food & Drink Policy
- •Guests are allowed to eat their own food in a designated area.
- •Indoor/outdoor privileges permit leaving for lunch and returning, implying external food options are encouraged or allowed.
🚗Parking Info
- •Not mentioned in reviews.
👥Crowd Levels
- •Not mentioned in reviews.
🛡️Safety Features
- •Staff are described as cool, helpful, courteous, and friendly, implying active supervision.
- •Positive reviews mention facilities are 'clean' and 'well conditioned', which contributes to a perception of safety and maintenance.
⏰When to Avoid
- • If you have children significantly older than 8-10, as they are likely to get bored quickly.
- • If you prioritize venues with upfront, transparent pricing and no unexpected mandatory purchases or fees.
- • If you are highly sensitive to conflicting reports on facility cleanliness and age of equipment.
- • If you prefer a place that has recently upgraded its play areas.
Pricing/Package/Events
🍎Food Policy
- • No outside food/drinks allowed in general facility, except party food/drinks (which must stay in the party room ONLY) and baby bottles/foods.
- • Party guests may bring their own Fruit Platter, Cakes, and Decorations free of charge.
- • Pizzas and Drinks are available at an additional cost and are NOT included in party packages.
- • Outside food/drinks for parties are allowed with an additional fee (amount not specified).
- • No alcohol or food with strong smell allowed.
- • Party food cannot be reheated or cooked in the party room.
- • Party food/drinks must be ordered through the facility at least 3 days prior to your event.
- • Cancellations or changes to party food/drinks must be given in writing at least 2 days prior to your event.
🛡️Safety Policy
- • Play structure and equipment are designed for CHILDREN Only.
- • Adults should NOT play on play structure/equipment and can ONLY go up to the 2nd level when accompanying a toddler who is 3 years or younger.
- • Children should be supervised by their parents/legal guardians at all times.
- • Rough play is not allowed; facility reserves the right to stop involved kids from playing.
- • Everyone must wear CLEAN SOCKS in the play area.
- • Children who are not yet 100% potty-trained MUST wear a diaper.
- • A waiver form must be read, filled out, and signed by everyone, including non-participating adults. Parent/legal guardian must sign for each playing child.
- • Children may NOT be dropped off; must be accompanied and supervised by their parents or legal guardians during their stay.
- • Only kids 12 and under are allowed to play. Guests older than 12 will be counted as an adult and will not be allowed to play.
- • No strollers allowed inside the facility.
- • No steamer, piñatas, glitters, silly strings, or confetti.
- • Balloons cannot be popped inside the facility and left behind.
- • Customers are required to be respectful and considerate to others.
📅Booking Policy
- • Walk-in parties are NOT permitted.
- • Birthday celebrations are NOT allowed in the general sitting area.
- • For party booking verification, bring a valid ID and the Credit Card used for your online deposit payment.
- • Balance (including a refundable Security Deposit) due at party check-in time. Any additional add-ons will be charged at the end of your party.
- • Each party includes 2 hours of facility stay.
- • Party room is guaranteed for the last 1.5 hours during your stay (but may be available sooner).
- • Early setup before your allotted party room time is normally NOT available; check with party coordinator.
- • Party Package CAN NOT be downgraded on the date of your party; a 10-day prior written notice MUST be given.
- • Arrive on time; no refunds or extended party end times for late arrivals.
- • Guests can check in no earlier than 10 minutes before party time.
- • The balance must be paid in full before anyone from your party can come in and play.
- • Everyone must remove their shoes and wear CLEAN socks when entering the play area. No one is allowed to keep their shoes on inside the party room ($50 additional charge for violation).
- • All outside entertainment needs to be approved by management.
- • Only Painter's Tape is allowed on walls and furniture for decorations (no double-sided tapes, Duck Tapes, Thumb Tags, or anything that would damage walls or fixtures).
- • All party decorations and tapes/strings must be removed. All rearranged furniture needs to be returned to its original places.
- • Party favors should be given out at the end of your party room time.
- • Extra time after your party is usually NOT available on the date of your party; check availabilities and pricing with the party coordinator prior to your event.
- • Security Deposit is fully refundable if: no extra Cleanup (takes more than 20 minutes), no additional Trash (more than a 33-gallon trash bag), and you/your guests exit the facility on time. Otherwise, charges apply.
- • Adults without a paying child are not allowed to enter the facility.
- • Prices/hours are subject to change without notice.
- • Facility reserves the right to refuse service to anyone if their action violates policies.
What People Say
What's Great
- Clean and well-maintained facilities (mentioned in 3 reviews)
- Friendly and helpful staff (mentioned in 5 reviews)
- Spacious play areas (mentioned in 4 reviews)
Recent Reviews
Prachi Vyas
4 months agoI don’t usually write such reviews but this experience was really frustrating in particular. We have been here a couple years ago and it was good. Seems like the management has changed and have introduced new policies to earn more from their customers. You are now required to buy their socks even if you are wearing grip socks. They also do not mention it anywhere on the website or written at the place. This is also not the norm anywhere else. Then they also added an extra fee for credit card processing. All in all it felt like the new management has added a lot of unnecessary charges without any upgrades to the play area. The play area itself is exactly the same as before. The experience before entering the playground was frustrating. Carry cash and their green socks if you have them if you want to avoid all the unnecessary charges.
iman sam
4 months agoOld place, not clean, adult place is not appropriate , costly
María Fernanda Robledo Martínez (nefertinan)
5 years agoWe just love the place!! The staff is very cool and helpful. The playground rocks and the kids are happy. It is a indoor must visit place that you can't miss. All facilities are clean, well conditioned and comfortable. Excellent service.
Arielle Kurtze (Travel For Always)
6 years agoNice clean indoor play space, good for kids up to age 7. They have a area to eat you food, and there are indoor /outdoor privileges so you can go eat lunch and come back. Courteous and friendly staff and free wifi. My four year old had fun and we'll be back
Lucy M
3 years agoGreat for small children ages 8 and under. My 10 year old got bored really fast. You pay $12 an hr per kid or $14 for unlimited time. They also have a toddler area which is good for smaller kids. They have a party area as well.
Contact Information
31169 Mission Blvd, Hayward, CA 94544, USA
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