Kids Empire Cheltenham

I recently took my little sister to Kids Empire Cheltenham, and we had an absolutely amazing time! The facility was super clean, safe, and full of fun activities that kept her entertained for hours. From the climbing walls to the ball pits and slides, everything was thoughtfully designed for kids to enjoy themselves while parents could relax knowing they’re in a secure environment. A special shoutout to Savian, one of the staff members, who went above and beyond to make our visit extra special. He was friendly, attentive, and made sure all the kids were having a great time. You can tell he truly cares about his job and the families who come through. We’ll definitely be coming back highly recommend it to anyone looking for a fun day out with young kids.

This is a great place to come to allow your kiddos to play safely and have fun. I come her often to work remotely and let my baby girl have some fun and let loose. Her favorite part is the dance room and the slides.

Awesome place for the kids to burn energy. A lot of birthday parties on the weekends and friendly staff. Tons of fun in the lego section and arcade!

Kayy was awesome her customer service was top tier. She made sure we was good , set our table up and even checked on us throughout our visit to make sure we was straight. She has managerial skills and because of it we will be BACK!!!!!!

Had a little family get together here on Saturday, as it was my sons birthday. The kids loved the play area and I love that it’s big enough for the adults to get in there with the smaller ones that want to play. I gave my review two stars because the staff made our experience absolutely horrible! That was most of our first time ever going to Kids Empire and I will never go back to this location. We did not know we couldn’t bring food in but we did see the signs when we entered. Before paying, we asked the staff if we could bring a birthday cake in just to sing happy birthday. The lady at the desk told us we could, so we pay and set up a table. After about 30 minutes a tall, slender guy walked up to our table (never introduced himself) and just looked at us for a bit, he’s there for some time and I have to say “Excuse me, can I help you?” His response “you can’t have food here.” So I let him know what happened at the register and his response was “well there’s signs all over this place.” Ok, fair enough, no problem. So mind you we rode the bus there 😒. So now i have to wait for one of our family members to come so we can put the cake in their car. So i put my coat over the cake until our other folks arrive. About 10 minutes later another employee comes walking by and she then tells us she needs our table, we have to move. Again just very rude, no introduction, manners, just nothing. That happened twice btw the second time we had to ask which tables we could sit at. I’m done at this point. I’m happy the kids had fun but never again. Btw we ended up singing happy birthday at Chic-fil-A 😊 and getting lunch there as well. They were happy to host us.