FunKidsActivities
Kids Empire Dallas Hillcrest

Kids Empire Dallas Hillcrest

6859 Arapaho Rd, Dallas, TX 75248, USA

Overview

Category:Best Indoor Playgrounds
Location:Dallas, TX

Expert Summary

Detailed Insights

Kids Empire Dallas Hillcrest offers a vibrant, clean, and well-organized indoor play space with a wide range of activities suitable for toddlers and older children, making it a popular choice for active play and birthday parties. It features dedicated soft play areas for toddlers, alongside extensive climbing structures, slides, obstacle courses, large building blocks, and arcade games for older kids. While staff are generally friendly and attentive, contributing to a cheerful atmosphere and ensuring basic safety, significant concerns have been raised regarding emergency preparedness, consistent rule enforcement (especially regarding shoes), and facility cleanliness (restrooms, wet floors). The venue is often praised for its parent-friendly comfortable seating and inclusive party packages, but potential visitors should be aware of possible additional costs for arcade games and the need for vigilant parental supervision.

Key Highlights

  • Vibrant, clean, and well-organized play space with a cheerful atmosphere.
  • Dedicated, safe, and engaging soft play area for young toddlers (includes small ball pit and padded slides).
  • Extensive activities for older kids: climbing obstacle courses, large building blocks, multiple slides, and arcade games.
  • Friendly and attentive staff, sometimes ensuring kids' safety and rule adherence (e.g., Jordan).
  • Comfortable open seating areas for parents to relax and easily supervise children.
  • Party packages are available, including pizza, cake, plates, cups, and utensils.
  • Offers a good mix of active play and adventure suitable for a wide age range of children.

Standout Features

  • Wide variety of active play options for different ages within a single venue.
  • Clean and colorful environment (though cleanliness of restrooms is a concern).
  • Comfortable seating areas for parents with good visibility of the play zones.
  • Comprehensive birthday party packages that include food (pizza, cake) and essential supplies (plates, cups, utensils).
  • Staff available to assist with party needs, sometimes offering flexibility in scheduling.

Perfect For

Young toddlers (1-3 years): Dedicated soft play area with a small ball pit and padded slides.
Children (4+ years): Fun party venue, extensive climbing obstacle courses, large building blocks, multiple slides, and arcade games.
Families with mixed age children: Activities cater to both toddlers and older kids simultaneously.

Ideal For

Birthday parties for children aged 4 and up, seeking an active and engaging venue.
Families with a mix of toddlers and older children looking for a single venue with activities for everyone.
An energetic family outing focused on active indoor play.
Parents seeking a place where they can relax in designated seating areas while maintaining visibility and supervision of their children.

💡Pro Tips from Reviews

  • Parents must be actively involved in supervising their children, especially for younger kids near the main play structures, as there is no staff supervision in play areas.
  • Be prepared for potentially wet floors; consider bringing extra socks or waterproof shoes for comfort.
  • Factor in additional costs for arcade games or rides that require a separate play card.
  • If booking a party, be aware that the schedule might be flexible.
  • If consistent rule enforcement or hygiene is a top priority, verify current conditions and policies upon arrival.

Things to Consider

  • Critical failure in emergency response: employees did not know what to do during a fire alarm, would not open fire escape doors, leading to funneling through one gate-restricted exit.
  • Multiple children observed without parental supervision, a significant safety risk, especially during emergencies.
  • Strong odor of marijuana suggested employee smoking weed, potentially triggering fire alarm.
  • Restrooms reported as unclean with urine on seats.
  • Wet places on the floor, posing slip hazards and leading to wet socks.
  • Shoe-off policy is not consistently enforced, with many adults (including employees) seen wearing shoes.
  • Some adults observed blocking slide areas for other children.
  • Management can be overly strict with specific parents about rules (e.g., shoes) while ignoring violations by others.
  • Party schedules may not be followed properly, which could be a concern for strict planning.
  • No staff supervision of children in play areas; parents are solely responsible, increasing risk of younger children being run over on the big side.
  • Additional card purchase required for some small rides or claw machines, representing a hidden or extra cost.

Price & Value

Birthday party packages appear to offer good value by including pizza, cake, and party essentials (plates, cups, utensils). However, the general admission price is not mentioned, and an additional card purchase is required for some small rides and claw machines, adding potential extra costs beyond the initial entry.

Accessibility & Special Needs

  • No specific accessibility accommodations mentioned in the reviews.

🍎Food & Drink Policy

  • Birthday party packages include pizza and cake provided by the venue.
  • No information available regarding bringing outside food or drinks for general visits.

🚗Parking Info

  • No information regarding parking facilities or ease of parking was mentioned in the reviews.

👥Crowd Levels

  • No explicit information on typical crowd levels was mentioned, though the fire alarm incident implies potential for crowding during emergencies.

🛡️Safety Features

  • **Positives:** Staff (e.g., Jordan) sometimes observed ensuring kids' safety and parents abide by rules. Soft play areas for toddlers are described as safe and engaging.
  • **Negatives:** Critical failure in emergency response during a fire alarm (employees did not know what to do, refused to open fire escape doors, single funnel exit). Lack of staff supervision in general play areas, relying solely on parents. Wet floors pose a significant slip hazard. Inconsistent enforcement of shoe policy (potential hygiene and safety issue). Presence of unaccompanied children is a major safety concern.

When to Avoid

  • If strict adherence to safety protocols during emergencies (e.g., fire evacuation) is a top priority.
  • If you expect staff to actively supervise your children within the play areas.
  • If you are highly sensitive to cleanliness issues, particularly regarding restrooms and wet floors.
  • If you prefer a venue with no additional or hidden costs for attractions beyond the main entry fee.
  • If you expect consistent and fair enforcement of rules, especially regarding footwear for all patrons and staff.

Pricing/Package/Events

Pricing & Packages

Kids Snack Birthday Party Package

$29.90 - $39.90 per child (depending on location)

Duration: 3 hours reserved seating

Hassle-free birthday party package for a minimum of 10 kids.

Includes:
  • 1 free adult per child
  • 3 hours dedicated tables
  • Extended park access
  • Birthday Parade with Huggy (subject to availability)
  • Invitation Cards
  • Kids Empire Goodie Bag per child
  • Birthday Cake (Vanilla Fruit or Chocolate)
  • Unlimited family size drink & fruit gummies
  • Motor Circuit Ride (1 per child)
  • Special gift to the celebrant (return pass to Kids Empire)
  • Option to bring outside food

Kids Meal Birthday Party Package

$39.90 - $49.90 per child (depending on location)

Duration: 3 hours reserved seating

Hassle-free birthday party package for a minimum of 10 kids.

Includes:
  • 1 free adult per child
  • 3 hours dedicated tables
  • Extended park access
  • Birthday Parade with Huggy (subject to availability)
  • Invitation Cards
  • Kids Empire Goodie Bag per child
  • Birthday Cake (Vanilla Fruit or Chocolate)
  • Unlimited family size drink & fruit gummies
  • Motor Circuit Ride (1 per child)
  • Special gift to the celebrant (return pass to Kids Empire)
  • Pizza (2 slices per guest)

Events & Schedule

🍎Food Policy

  • Outside food is allowed for the 'Kids Snack' birthday party package.
  • Pizza (2 slices per guest) is included in the 'Kids Meal' birthday party package.
  • A Snack Box is available for $6.75, including a choice of chips, cheese/fruit snack, and drink, plus a free lollipop and 5 flames added to your card.

🛡️Safety Policy

  • NON-GRIP SOCKS ARE MANDATORY FOR EVERYONE.
  • Kids Empire socks are available for $3 at the front desk.
  • Waiver is mandatory for every child and adult attending Kids Empire.

📅Booking Policy

  • A $150 deposit is required at booking for birthday parties.
  • Waiver can be signed online ahead of time to speed up entry.
Information extracted from official website • Last updated: Oct 14, 2025

Photos

Kids Empire Dallas Hillcrest photo 1
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What People Say

What's Great

  • Clean and well-maintained facilities (mentioned in 3 reviews)
  • Friendly and helpful staff (mentioned in 10 reviews)
  • Safe environment for children (mentioned in 3 reviews)
  • Fun and entertaining activities (mentioned in 5 reviews)
  • Great for birthday parties (mentioned in 2 reviews)
  • Spacious play areas (mentioned in 9 reviews)

Recent Reviews

Danna Reyna

Danna Reyna

5 months ago

We had a great time in our party, the staff was super helpful and friendly. The schedule was not followed properly but that also gave us time to open gifts and have fun with the kids. We reserved the party with pizzas and cake, the place provides plates, cups and utensils for the cake cutting. Definitely will come back for future parties!

Andreia McCorkle

Andreia McCorkle

4 months ago

I recently visited Kids Empire and was impressed by its range of activities for both young toddlers and kids. The soft play area for toddlers is safe and engaging, while older kids can enjoy climbing obstacle courses, large building blocks, multiple slides, and arcade games. The space is vibrant, clean, and well-organized, with a cheerful atmosphere. Staff are friendly and attentive, Jordan provided great service ensuring kids were safe as well as making sure all parents abided by the rules. Parents can relax in the open area with multiple seating options while keeping an eye on their children. Overall, a fantastic spot for families with kids of all ages!

Elaine Sloan

Elaine Sloan

3 months ago

Fun party venue for age 4 and up. There is a small area for toddlers consisting of a small ball pit and padded slides. There's no supervision other than parents so if a younger child wanders to the big side, they will get run over. There are areas at the bottom of the big slides where they could walk and stand and could get slid into. They do require that everyone take off their shoes but they don't enforce it. There were several adults there that were supervising who did not take their shoes off. And there are also several wet places on the floor where your socks will get wet or you will slip. You need to buy an additional card in order to ride some of the small rides or play on the claw machines where you can pick up a toy.

Carlos Santillan

Carlos Santillan

4 months ago

Title: Amazing Fun for Kids and Parents Alike! Kids Empire is absolutely fantastic! From the moment we walked in, my kids were in awe of the colorful, clean, and well-organized space. The climbing structures, slides, and obstacle courses kept them entertained for hours. It’s a perfect mix of active play and adventure! The staff is friendly, attentive, and always ensuring safety, which gave me peace of mind while my kids explored. I also appreciated the comfortable seating areas for parents to relax and watch the fun unfold. What I loved most is that it’s suitable for a wide age range, so both my toddler and older child found plenty to do. We will definitely be coming back regularly. Highly recommend for families looking for an energetic and safe play space! 5 stars all the way!

M T

M T

a year ago

Fire alarm went off during our visit. Employees clearly had no idea what to do. They would not open the fire escape doors, which left everyone funneling through one door which also has a gate we had to individually go through. There were multiple children without parents which is very concerning if there had been a real fire. I can only assume the fire alarms were triggered from an employee smoking weed because it clearly smelled like it. The restrooms were unclean & had urine all over the seats. There was an adult inside one of the slide areas blocking kids so only their children could play. Although these should be the real concerns, management would not stop pestering me about wearing shoes while sitting at our table. I took them off as I was walking around. Plenty of other adults (including employees) were wearing shoes, but one of the employees rudely told me I agreed to taking my shoes off by signing the waiver. There is nothing in the waiver stating this. I’m not sure how this place stays open.

Contact Information

6859 Arapaho Rd, Dallas, TX 75248, USA

View on Google Maps

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 10:00 PM

Quick Stats

Overall Rating
4.2
Total Reviews650
Recent Reviews5