Main Event Atlanta

Omg: I have raved and raved about this place offline that I thought I would recommend it online, too. My family and I booked our Thanksgiving family outing here. I was nervous because this was a big family holiday. From the time I called to book our party to the time we left, our host, organizer, and even the staff in general were hospitable, attentive, knowledgeable, and plentiful. The food and drinks (BBQ theme) were good, and more than enough for a party of 13. The bowling lanes worked, and the few glitches were handled quickly. There were plenty of games in which to choose. This place far exceeded our expectations, and I would highly recommend coming here.

In town visiting, Pretty busy for a Saturday night which is expected. There was so many police & special ops in and outside the building. That was reassuring as I had my children with me. Lots to do. Quite a few of the games weren't working. The bar had two bartenders so it was impossible to get a drink. The restaurant next to it had dirty dishes all over the tables so we opted not to eat

Customer service is trash. The bar manager is not professional and needs better training. I had to wait to order a drink because the manager and bartender were gossiping. Then she gave me this long BS excuse with an attitude that I did not ask for or needed to hear. Just do your job. Did not even order food because the service was so bad I just wanted to leave. This is my second visit and also my last. She tried to explain how they are busy so I added pictures, if yall are busy why are yall just sitting around. This girl had an awful attitude and all I said was I would like to order some drinks and I got an ear full.

I bought an all-day pass, but the bowling alley was so crowded that I only got to bowl for an hour. I would not recommend purchasing a day pass. Furthermore, the bowling lanes were poorly maintained; they weren't waxed, the pins were disorganized, and the bowling balls frequently got stuck.

Save your time and money and go to Dave and Busters. Half the machines don’t work here. Customer service is aware and gave us more points for machines that don’t work. Again go to Dave and busters!