Palm Island Indoor Waterpark
Overview
Expert Summary
Detailed Insights
Palm Island Indoor Waterpark offers an inexpensive indoor waterpark experience primarily for young children (under 10), providing a 'great deal' for families on a budget. While the waterpark itself can be enjoyable for this age group, the attached hotel facilities frequently suffer from significant maintenance and cleanliness issues, creating a highly polarized experience for guests.
Key Highlights
- ✓Waterpark provides plenty of activities and fun for children under 10 years old.
- ✓Rooms, when clean and functional, can be spacious and include amenities like a microwave, fridge, and coffee maker.
- ✓Continental breakfast offers a good selection, including a hot bar.
- ✓Arcade available in two sections of the hotel for additional entertainment.
- ✓Ice cream vending machine on-site.
- ✓Staff working at both the hotel and waterpark are generally described as pleasant and helpful.
Standout Features
- ⭐The waterpark itself, offering entertainment for younger kids.
- ⭐In-room amenities (when working) such as microwave, fridge, and coffee maker.
- ⭐Continental breakfast with a variety of options, including a hot bar.
- ⭐Arcade games available in two different sections of the hotel.
- ⭐On-site ice cream vending machine.
- ⭐Friendly and helpful staff.
Perfect For
Ideal For
💡Pro Tips from Reviews
- →If booking a room at the attached Quality Inn, strongly consider asking to see the room before checking in due to reported poor conditions and cleanliness issues.
- →Confirm the water park's exact operating hours before visiting, especially for weekdays, as they can be very limited (e.g., only 3 hours/day).
- →Bring cash if you anticipate needing it, as hotel ATMs may not be working.
- →Manage expectations regarding the hotel's condition; it is often described as dated and in need of repair.
Things to Consider
- ⚠The attached hotel (often described as Quality Inn) is frequently reported to be in very poor condition, 'dated,' 'neglected,' and in need of a 'redo.'
- ⚠Major cleanliness issues reported in both the waterpark and hotel rooms (e.g., waterpark needing scrubbing, stains on furniture, clump of hair on desk, cockroaches in rooms).
- ⚠Hotel rooms can have significant functional problems, including non-working bathroom lights, sinks, or showers.
- ⚠Guests reported trouble getting into rooms with key cards.
- ⚠Strong unpleasant odors in the hotel, such as 'old folks home smell' and cigarette smoke.
- ⚠Water park has very limited operating hours on weekdays (only 3 hours/day); weekend hours are uncertain.
- ⚠No restaurant on-site.
- ⚠ATMs in the hotel were reported as non-functional.
- ⚠WiFi seems to be shut off at night.
- ⚠Some guests felt the surrounding area looked 'ghetto' and 'not safe for kids.'
Price & Value
Described as 'a great deal,' 'inexpensive little get away,' and 'cheap enough.' The value proposition is based on its affordability for an indoor waterpark, but this comes with significant trade-offs in hotel quality and cleanliness. Some guests were charged for rooms they couldn't stay in due to severe issues.
♿Accessibility & Special Needs
- •No specific accommodations mentioned.
🍎Food & Drink Policy
- •Rooms may be equipped with a microwave and fridge, allowing guests to store and prepare some of their own food.
- •A continental breakfast with a hot bar is provided.
- •No full-service restaurant is available on-site.
🚗Parking Info
- •No specific parking details mentioned in the reviews.
👥Crowd Levels
- •No specific crowd level information mentioned in the reviews.
🛡️Safety Features
- •No specific safety features for the waterpark or hotel were mentioned, though one review raised concerns about the overall safety perception of the surrounding area.
⏰When to Avoid
- • Families with teenagers or older children, as they will likely get bored quickly.
- • Anyone expecting a modern, pristine, or well-maintained hotel environment.
- • Booking a room at the attached Quality Inn without inspecting it first, due to severe complaints about condition and cleanliness.
- • If cleanliness, hotel safety, and consistent amenity functionality (WiFi, working bathrooms) are top priorities.
Pricing/Package/Events
🍎Food Policy
- • Concession stand reopening soon.
What People Say
What's Great
- Clean and well-maintained facilities (mentioned in 2 reviews)
- Spacious play areas (mentioned in 6 reviews)
Areas for Improvement
- Pricing can be high (mentioned in 2 reviews)
- Parking can be challenging (mentioned in 4 reviews)
Recent Reviews
Evelyn Cabantog
a year agoI read the reviews and was scared. But it's such a great deal. None of the reviews I read were accurate. Our room was clean and spacious. Came with microwave fridge and coffee. Kids had a blast and the place plenty to do. It's best for under 10 years old.
Photographer_with_Cats
2 weeks agoNever even saw the water park. The condition of the attached hotel was so bad I left shortly after checking in. And they still charged me for the room! I highly recommend you do not book a room at the attached Quality Inn Hotel. Or at least ask to see the room before you check in.
Helena Miller
5 months agoThis place was not clean at all!! The water park especially was not clean you can definitely see that they need scrubbed. Stains on the couch and chair a clump of someone else's hair on the desk🤮. My friends room had a cockroach in it, there bathroom light didn't work nor sink nor shower worked. We both had trouble getting into the rooms with the key cards. I recommend not going at all!! When you get there it looks like the ghetto and not safe for kids. We left and ended up at a much better hotel!!
Rebecca Harrigan
5 years agoThe rooms and hotel we're a little dated like they built it and forgot to hire a maintenance crew. The park was great my girls loved it but if u have older children they would get bored quickly. I was impressed by the continental breakfast and hey had alot to choose from and a hot bar it was great! It was nice they had an arcade in to sections of the hotel and an ice cream vending machine. Although none of the ATM s worked in the hotel it was kind of inconvenient. Everyone working the hotel and water park was very pleasant and helpful. We will definitely go back it's an inexpensive little get away for us.
cralo80
a year agoHotel needs a redo...which they said is going to happen....new owners. No restaurant....water park was only open 3 hours/day weekdays. Not sure about weekend. Bathroom very neglected and fan not working. The whole hotel has an old folks home smell and a lot of cigarette smoke odour. Wifi seems to be shut off at night. Good location and cheap enough but definitely needs improvement.