Pump It Up Jacksonville Kids Birthdays and More

I threw a party for my godson at this location, very fun spot for young children but I feel like if you’re above 10yrs it’s probably not the best place. They order pizza from dominos and offer free caprisuns for kids. Overall everything was great except the structure. All of the staff seem to be 18yr and under which I don’t mind but there was very little explanation or leading done by them It would have been nice if they Atleast would have gotten everyone’s attention for the safety video lol! No biggie though, we still had a blast regardless. I kinda just assumed control of operations and let the kids clean up after us!😎

This place has potential but it’s SO DIRTY. Room 1 was adequately air conditioned but the top of the inflatables were covered in dust. Room 2 had such a bad smell, what looked like a ball pit was empty with left over popped balloons & dirty. Next to it was an empty bin with dirty water that smelled & more popped balloons. The floors looked like they haven’t been vacuumed all week. The party room floors were also dirty. The staff is friendly but unprofessionally dressed.

I had my daughter's 5th birthday party here and it was perfect! First, we had the big play room all to ourselves with a balloon drop. Then, we spent some time in the smaller room where they already had a whole bunch of balloons for the kids. We were all able to just enjoy ourselves while the nice, helpful staff took care of everything for us. Thank you everyone at Pump It Up for the best birthday ever!!

Staff is great. The first room is a lot of fun and adequately air conditioned. As a nurse, it would be awesome if you provided the kids with fresh water during play. I did see the vending machines but they weren’t stocked well and there was no water. The water fountains need to be cleaned. In the second room, those foam tiles need to be thrown out completely. They are disgusting. The balls need to be replaced and air flow has got to be better in that room. The party room is fine. You kids need a serious deep clean. Talk to the owners. So much potential, here. Otherwise, the kids had a great time.

I have taken my sons here twice in 4 weeks, they love it. One room is cool and has 3 inflatables and the other room is hot and has 3 inflatables as well. You pay for 1 hour of play and a hot room. They really need to fix the air because kids can overheat. My child left and felt sick from the heat.