Regal UA Cottonwood
Overview
Expert Summary
Detailed Insights
Regal UA Cottonwood offers a premium, highly comfortable movie experience, primarily due to its luxurious, electrically reclining seats with personal food trays. The venue is consistently praised for its clean facilities and exceptionally attentive, patient, and helpful staff, particularly managers who demonstrate outstanding customer service in challenging situations, making it a reliable choice for family outings.
Key Highlights
- ✓Luxurious, electrically reclining soft seats with personal food trays provide superior comfort and convenience for all ages.
- ✓Consistently clean facility, contributing to a pleasant environment.
- ✓Attentive, helpful, and patient staff, especially at the concession area.
- ✓Exceptional customer service from management (e.g., Brandon) who went 'above and beyond' to accommodate a family with a forgotten phone/ticket proof for a child's birthday.
- ✓Plenty of clearance in front of each seat ensures an unobstructed view of the screen, even if someone reclines in front of you.
- ✓Concession area offers a great variety of snacks, including buttery popcorn and ICEEs.
Standout Features
- ⭐State-of-the-art electrically reclining soft seats with integrated food trays for a superior comfort experience.
- ⭐Highly empathetic and proactive management (like Brandon) who resolve customer issues with grace and professionalism.
- ⭐Concession staff who go 'way out of their way' to assist customers, including finding extra movie swag.
- ⭐A clean and well-maintained facility.
- ⭐Unobstructed views from seats.
Perfect For
Ideal For
💡Pro Tips from Reviews
- →Consider purchasing a 'Regal Unlimited' membership if your family plans to visit at least once a month; it reportedly pays for itself monthly and saves money if used twice a month.
- →Be prepared for a potentially enthusiastic and vocal audience (e.g., clapping, yelling) during popular children's or teen blockbusters like Minecraft.
- →While excellent management is available for unexpected issues, it's still advisable to ensure you have proof of purchase ready, especially for special occasions like birthdays.
Things to Consider
- ⚠Implied high ticket prices, though specific costs are not provided by reviewers.
- ⚠One instance where lights came on prematurely during the last song of a concert movie, disrupting the experience.
- ⚠Audience for popular children's/teen movies (e.g., Minecraft) can be very lively, with clapping and yelling, which might affect parents seeking a quieter experience.
Price & Value
Ticket prices are implied to be high ('Holy cow the price today'), but the value proposition is significantly enhanced by the luxurious reclining seats, attentive service, and overall comfortable experience. The 'Regal Unlimited' membership is specifically highlighted as a cost-saving option for frequent moviegoers, paying for itself if used monthly and saving money if used twice a month.
♿Accessibility & Special Needs
- •Reviewers mention 'plenty of clearance in front of each seat,' which could aid mobility, but no specific wheelchair accessibility or sensory-friendly accommodations are detailed.
🍎Food & Drink Policy
- •Features a concession area with a 'great variety of snacks' including buttery popcorn, ICEEs, and slushies.
- •Seats are equipped with trays, making it convenient to enjoy concessions during the movie.
- •No explicit mention of whether outside food is allowed or prohibited.
🚗Parking Info
- •Parking situation is not mentioned in any of the provided reviews.
👥Crowd Levels
- •Can attract a significant and lively crowd, particularly for popular children's and teen movies (e.g., 'many 13-year-old boys' for Minecraft), indicating busy and energetic screenings.
- •No specific times for quiet or peak crowd levels are provided.
🛡️Safety Features
- •No specific safety measures or features are mentioned in the reviews.
⏰When to Avoid
- • Concert movies if you are sensitive to interruptions, as lights have reportedly come on prematurely during the final song.
- • If you prefer a very quiet theater experience and are seeing a popular children's or teen movie, as the audience can be loud and energetic.
Pricing/Package/Events
What People Say
What's Great
- Friendly and helpful staff (mentioned in 7 reviews)
- Fun and entertaining activities (mentioned in 2 reviews)
Recent Reviews
William
a week agoMy first time here and we watched the live-action reimagining of Walt Disney’s Snow White and the Seven Dwarfs. Making the dwarfs look like a PS1 Hagrid was a bold choice! This location is a clean facility with attentive staff. The concession area has a great variety of snacks and the employees were awesome, helpful, and patient. Excellent comfort with soft seats that can be electrically placed in a reclined position. This is the best way to enjoy a movie: in comfort and with a tray for your food. There's plenty of clearance in front of each seat so that the people in front of you do not get in the way of the screen. We enjoyed our buttery popcorn and half cherry, half Pepsi ICEE. 🎵 Heigh-ho, Heigh-ho It's home from Regal we go🎵
Patrick Tierney
4 months agoHaven't been to a theater in many years. I'm talking the last time was king Kong and the time before that was the first jurassic park. Holycow the price today. But it was fun and relaxing with the reclining seats. My daughter and her friend and I saw wicked, that was really good. Go see it.
K S
3 weeks agoI recently had an exceptional experience at the Cottonwood Mall Regal Movie Theaters, and I cannot express my gratitude enough for the outstanding service we received, particularly from the manager, Brandon. During our visit, I unfortunately forgot my phone at home, which led to a bit of a panic being that it was my child’s birthday. Therefore, I didn't have proof of my ticket purchase. Brandon went above and beyond to accommodate my family and me; he took my word for it and allowed us to enter the theater without hesitation. His calm demeanor really helped ease the situation and brought me back down to earth when my stress levels were high. Later in the day, I returned to show him the proof of purchase, and he greeted me with the same kindness and understanding. I truly appreciate how he handled everything with grace and professionalism. I also want to extend my thanks to the other general manager, whose name I didn’t catch but who was equally kind. I recognized her from years ago and was grateful for her support during our moment of panic. Thank you, Brandon, the other female general manager and the entire team, for making our experience so memorable! We will definitely be back to enjoy more movies at this fantastic theater!
Mandy
in the last weekThe upgraded seats are so amazing. I took my daughter to see the Minecraft movie. The theater can't control that the rest of the people there were 13 years old boys (seriously there were like 5 women, counting us). The seats are so nice I drifted off a few times (it'd been a long day) the boys clapping and yelling woke me up. A guy at the counter when we bought slushies found some last minute swag for my daughter, going way out of his way. I'm excited to see the remodel completion of Winrock because that's my side of town but Cottonwood lived up to expectations and a little bit more. Also, the Regal unlimited will pay for itself if you go to the movies once a month, twice you're saving money.
alaska harston
a week agoWent today for a concert movie. Sound was good, video was good, everyone was into it....right up until the lights came on during the last song. Fairly annoying. I'll stay home and watch next time.