Rush Extreme

We had a fabulous time!! Trinity was our host and she was amazing!! our daughter insisted on doing the Sky Walk as she participates in Ninja Warrior classes and can easily scale the wall. as she wasn’t quite tall enough Trinity said she would accompany her on the course!!! they were a great team and if it wasn’t for her guidance I’m not sure my daughter would’ve been able to complete it!!! Thank you again Trinity!!!!!

We had such a fun experience here and the staff were so friendly. Cherie helped us get checked in and use the attractions and even cheered our kids on! We were also helped by Trinity and Jordan who were pleasant as well. The facility was clean and very open. Plenty of things to do between the obstacle courses and trampolines. Plus the arcade was a bonus! We used our pogo pass and only had to pay for the socks which we can now reuse at the other Rush location. This is the perfect place to go for adults and kids of all ages. Thank you for being so accommodating!

I had high hopes for Rush Extreme, but unfortunately, this place was a complete disappointment. We visited expecting a fun-filled experience for my kids, but instead, we were met with broken attractions, unfriendly staff, and an overall frustrating visit. This place is not very clean either, especially the bathrooms and floors. Two of their main attractions were out of order, which was incredibly disappointing for my kids, as those were the very things they were most excited about. There was no warning about these issues beforehand—no signs, no updates on their website, nothing. We only found out after paying and entering. Many of their attractions require a staff member to operate and due to short staff, those all also remained closed even though we were promised they would be open and ready for play. To make matters worse, the staff was unhelpful and unfriendly. Instead of offering solutions or even an apology, they seemed indifferent, acting as if it was our problem, not theirs. When we asked about having staff open some attractions that require a staff member to operate we were met with shrugs and dismissive responses. Customer service was clearly not a priority. For the price we paid, we expected a much better experience. Instead, we left feeling frustrated and ripped off. Rush Extreme needs to do better—fix your equipment, train your staff in basic customer service, and clean your bathrooms! Save your money and go somewhere that actually values its customers.

Trinity is an awesome employee. Was extremely positive towards my daughter when she got hesitant on the rock wall and encouraged not only her but the other kids doing the wall. Paid attention to detail. Definitely a great advantage to your Team . Please do your best to keep her as a happy employee! Make sure she's rewarded for doing her best. As it is hard to find younger age employees who create a extremely positive environment with younger children who may not always be the best. Definitely 5⭐️⭐️⭐️⭐️⭐️ through and through! Keep up the amazing work ! I will definitely bring .my kids and grandkids as long as the rest of the employees keep that same positivity. Which they all did today 3/07/2025!!!

We went to Rush Extreme yesterday for the first time..... it was a blast! Elany and Cherie were the best! They treated my kids with so much love. They both made themselves available whenever we had any questions. The place itself way more things to do than other places. Definitely coming back! Thanks Elany and Cherie