Sky Zone Trampoline Park

Went on a Saturday there was an older woman standing at the entrance that said it’s a zoo in there. My first time taking my kids to a place like this. It was absolutely crazy in there and I could easily see kids getting hurt. Tried to separate my younger kids from the bigger ones but they seemed to try and get close to them anyway. Just be aware if you take younger kids here there’s a chance they might leave hurt. My son jammed his finger and my younger one hurt his knee.

Avoid this place. The employees allowed me to run the zip lining course for my kids and all the kids in there because they were too busy smoking pot in the bathroom stall. There were about 25 kids working. All of them were in and out of the break room the entire time. Nobody at the front desk. The kid making pizza had his girlfriend on video call on the table where the food was being made. The swings were monitored by some dude on his phone the entire time and wouldn’t get off his ass to help, saying the pole to retrieve the swing was broken! Everything was ripped, broken, shut down. It was filthy!!. 4 or 5 girls that were working were hanging in the handicap stall the entire time!! The manager was even in the break room! People who were walking in got tired of someone to check them in so they just went on through and started jumping! So many employees, but none of them actually worked!!! I was getting scared for my safety and my children’s, I will NEVER BE BACK.!!!!

While fun and a nice large facility, you’ll have to monitor your child’s safety on your own, because there is no management present and the employees don’t seem to prioritize that aspect. I would say it wasn’t very clean and three obstacles were temporarily out of service. My son did enjoy his time there, but got bumped into quite a bit by bigger children jumping with no supervision. We left a bit early because it was getting rowdy and safety started being a concern.

I just want to say how impressed I am how wheelchair accessible this place is I went to a amusement park the apparently used to be an old sky zone and it was not wheelchair accessible I would not be able to watch my kids play so I call here and I asked him if there's a ramp I wasn't expecting it to be so great I was able to follow my kids almost everywhere except for one area. So I really appreciate you guys making it easy for parents who have disabilities to be able to watch the kids. The only downfall was at one point they told my husband they were not serving hot food but we saw multiple people getting hot food I'm not sure what exactly happened we ended up getting a pizza it was very delicious but the picture of Pepsi was only filled up half way. For the price I wish they would've waited for the foam to go down to keep filling it but that's little things.

I was a monthly recurring member at this Skyzone. I just cancelled my membership for two primary reasons. 1. The place is beyond dirty 2. The customer service by the employees is non existent. To say the employees move at a speed slower than a turtle would not be an exaggeration. I have never seen people move as slow as the people working the concession stand. There is inadequate seating for parents to watch. Myself and several other parents were up in the balcony (there were no birthday parties going on nor did any happen the entire two hours I was there) and one of the workers kicked us all out because they needed to keep the place clean for birthday parties. There are better and cheaper options available and we will not be going back.