Sky Zone Trampoline Park

Seems to have been a nice place at one point, but during my time with my family there, the seating area was dirty, employees that were supposed to to be supervising certain locations were playing. The trampoline sections were closed, the bathrooms are in need of maintenance. This establishment has the potential or had but needs an overhaul to bring it back to its glory days. Those that are just standing behind the counter with headphones on should be redirected to be more proactive around the place, to at least keep the area clean.

Liked the fact that it was open earlier than the one on Carmia way. The trampolines were down for renovations so that sucked as we were here to be busy for a birthday (not a party). Staff was cool. Discount was applied due to lack of activities.

Birthday girl had a great time. Quite the daredevil at 5 years old. But you do need an elevator for older and disabled people. We struggled to get her great aunt up the stairs.

The staff here is exceptionally friendly! We were staying in the hotel right next door with two young children (8 and 6). We pulled into the parking lot one night just after Sky Zone had closed and of course the kids were disappointed because they wanted to go in. Two young men were getting off work closing up (a young Black man whose name I didn't get and another young man named Jarrett), they saw our kids peeking in and invited them in for a tour. They also invited us to come visit the next day, and handed us passes. The kids were so excited! We visited the next day before we left town and the kids had a blast! The place is new and clean and it's way different from our home base Sky Zone! Next time we're in town we will be sure to return.

Beware when booking birthday parties at this venue—the management is poor, and there is little staff accountability. I booked a birthday party more than a month in advance. Two weeks before the event, I took my child to play and was shocked to find that half the facility was under construction and overcrowded. At the time of booking over the phone, no one informed me about the renovations. When I called to ask about it, the staff dismissed my concerns as if it wasn’t an issue. I have serious doubts about how they will accommodate 25 kids and their accompanying adults on the day of the party. When I requested access to the party room in advance so the adults would have a place to sit, they said it would cost an additional $100 per hour—on top of the $1,000 I’m already paying. I looked for alternative venues, but no nearby trampoline parks had availability on such short notice.