Sportsman's Warehouse
Overview
Expert Summary
Detailed Insights
This Sportsman's Warehouse location is primarily reviewed for its sporting goods, particularly firearms, fishing tackle, and archery equipment. Customers appreciate the knowledgeable staff in these departments, the store's cleanliness, and the availability of good sales and reasonable prices. However, there is no information in these reviews to suggest it is a 'Kayaking for Kids business' or offers any children's entertainment activities.
Key Highlights
- ✓Highly knowledgeable staff available in firearm, archery, and fishing departments (e.g., Jordan, a young man with a mustache, mentioned by name for their expertise and helpfulness).
- ✓Professional and smooth process for firearm purchases when adequately staffed.
- ✓Store is consistently clean.
- ✓Frequent good sales on merchandise.
- ✓Fishing tackle department is noted for not being too busy, allowing for quick visits.
Standout Features
- ⭐Expert staff who can offer product opinions and suggest add-ons (e.g., Jordan's advice on brands).
- ⭐Good sales making products more affordable.
- ⭐A clean shopping environment.
Perfect For
Ideal For
💡Pro Tips from Reviews
- →If planning a firearm purchase, be prepared for potential long waits and possible inefficient service, especially at the gun counter.
- →It may be a good destination for finding sales on sporting goods.
- →If shopping for fishing tackle, expect a quick and less crowded experience.
- →Manage expectations for customer service consistency at specific counters.
Things to Consider
- ⚠Significant and frequent customer service issues at the gun counter, characterized by long wait times (15-20 people waiting with only 1-2 staff).
- ⚠Clerks (e.g., James) sometimes stop a transaction mid-way to help other customers, leading to excessive delays (e.g., a 5-minute transaction taking 30+ minutes).
- ⚠Inconsistent service quality at the gun counter; while some staff are excellent, others contribute to poor experiences.
- ⚠Management issues are cited as the cause for understaffing at critical departments.
Price & Value
Customers find prices generally reasonable and mention the presence of 'good sales.' No specific pricing details for products or services are provided, and no hidden costs are mentioned.
♿Accessibility & Special Needs
- •No information regarding accessibility accommodations for special needs is mentioned in the reviews.
🍎Food & Drink Policy
- •Not mentioned, as reviews pertain to a retail store, not an entertainment venue with specific food policies.
🚗Parking Info
- •Not mentioned in the reviews.
👥Crowd Levels
- •The fishing tackle department is noted as 'never too busy.'
- •The gun counter can be very crowded, with reports of 15-20 people waiting simultaneously.
🛡️Safety Features
- •The process for purchasing firearms is described as 'smooth and very professional,' suggesting adherence to legal and procedural safety protocols for such transactions. No safety features related to children's activities are mentioned.
⏰When to Avoid
- • Visiting the gun counter if you are on a tight schedule or expect a consistently fast and seamless transaction.
- • Expecting comprehensive family entertainment or children's activities, as reviews provide no indication of such offerings.
Pricing/Package/Events
Recent Reviews
Fake Name
5 months agoBought my 1st gun here yesterday and the entire process was smooth and very professional. Shout out to tall white young dude with mustache (forgot name), thank you for letting my experience be a good one. I'm coming back to get that Maverick 88 soon enough. Thank you.
Armando Ahumada
4 months agoJordan in the back handling the gun department did a wonderful job balancing from rifles/handgun to archery. To the best his knowledge and it was enough for me to want to go in again and purchase another . He did a great job handling all the people walking up yet still being attentive to our conversation. He also showed the correct add on to purchase with his opinion on each brand. With a positive attitude from the start to finish . Well trained
John Ward
4 months agoThe store is always clean. I usually find what I'm looking for at a reasonable price. But the customer service is awful, especially at the gun counter. You can have 15 to 20 people waiting and only one or two people working. This is a management issue. The guys behind the counter are great and very knowledgeable. I really feel bad for them.
Steve Waide
6 months agoCame to get a few things and walked out with more than I needed. Had some really good sales going on. The staff is very knowledgeable, friendly and willing to help. This is my go to place in town to get all of my fishing tackle. It’s never too busy, so you can drop in really quick to pick up your items and get back down the road.
adrian e
3 months agoI went there to purchase a firearm today, and the clerk James had me routinely waiting for what seemed like no reason. He also stopped in the middle of my transaction to help other customers, despite me being there first, this led to whar should have been a 5 minute transaction to take upwards of 30 minutes. I have never had this issue before buying a firearm from anywhere else. I will not be returning to this location.