Sportsman's Warehouse
Overview
Expert Summary
Detailed Insights
This Sportsman's Warehouse location is distinguished by exceptionally helpful and knowledgeable staff, with specific individuals like Suzanne and manager Mitchel receiving high praise for going 'above and beyond.' It's also noted for being ADA compliant and carrying a wide selection of brand-name outdoor merchandise in a new store located within Spectrum Mall.
Key Highlights
- ✓Exceptional customer service from specific staff members (Suzanne, manager Mitchel) who are described as 'incredibly helpful' and 'friendly and knowledgeable' (Review 1).
- ✓Overall staff described as 'very helpful' and firearms counter manned by 'knowledge professionals' (Review 5).
- ✓New store location in Spectrum Mall (Review 3).
- ✓ADA compliant facilities (Review 3).
- ✓Offers 'a lot to see' and carries 'lots of brand names' for outdoor needs (Review 3, 5).
Standout Features
- ⭐High-quality, helpful, and knowledgeable customer service staff (Review 1, 5).
- ⭐ADA compliant facilities for accessibility (Review 3).
- ⭐Location within Spectrum Mall, offering convenience for combined outings (Review 3).
Perfect For
Ideal For
💡Pro Tips from Reviews
- →If you require assistance, particularly for specific products, you may need to seek out staff or be prepared for potential delays due to understaffing (Review 4).
- →Be aware that merchandise prices are noted as 'on the high side' (Review 3).
- →Consider confirming specific product inventory beforehand if you're looking for niche items, as stock levels have been criticized (Review 2).
- →For exceptional service, look for staff members like Suzanne or manager Mitchel (Review 1).
Things to Consider
- ⚠Reported inventory issues, specifically for firearm accessories, with criticism about product availability and staff knowledge in this area (Review 2).
- ⚠Prices are described as 'on the high side' for merchandise (Review 3).
- ⚠Lack of sufficient staff on duty in some departments (e.g., pistol displays, rifle racks) leading to 'no service' (Review 4).
Price & Value
Merchandise prices are noted as 'on the high side' (Review 3). No specific pricing for kids' activities or rentals is available, as the reviews describe a retail store.
♿Accessibility & Special Needs
- •The store is 'ADA compliant' (Review 3).
🍎Food & Drink Policy
- •Not mentioned in reviews, as these are for a retail store.
🚗Parking Info
- •Located in the Spectrum Mall (Review 3), implying mall parking is available. Specific details on cost or availability of parking are not mentioned in the reviews.
👥Crowd Levels
- •Not explicitly mentioned in the reviews. However, reports of 'lack of staff on duty' (Review 4) suggest that service can be affected, potentially indicating issues during busy periods, though no specific crowd levels are provided.
🛡️Safety Features
- •No specific safety features related to children's activities, play areas, or kayaking are mentioned. The presence of a firearms counter (Review 5) implies general retail security measures, but not child-specific safety protocols.
⏰When to Avoid
- • If you are on a strict budget for merchandise, as prices are reported to be high (Review 3).
- • If you need immediate, dedicated service in specific departments and cannot wait, due to reported staff shortages (Review 4).
- • If you are looking for very specific or niche inventory without confirming stock, as availability can be 'ridiculous' (Review 2).
Pricing/Package/Events
Events & Schedule
Special Events(Last 2 months - Next 6 months)
Concealed Carry Certification
Not specified
Not specified
A certification course offered as a store event.
Hunting Classes
Not specified
Not specified
Educational classes on hunting topics.
Fishing Classes
Not specified
Not specified
Educational classes on fishing topics.
What People Say
What's Great
- Friendly and helpful staff (mentioned in 5 reviews)
Recent Reviews
Baba Blacksheep
6 months agoWe had the most wonderful service at this store, starting with Suzanne, who was incredibly helpful. Then we had fantastic help from the manager, Mitchel, who went above and beyond to help us out. Finally, the wonderful cashier who was very friendly and knowledgeable. Altogether a great experience! This is now our go-to store.
H F
10 months agoInvetory is getting pretty ridiculous. Nothing but glock 20 mags like who even really use a 10 that often. And ontop of that absolutely no 40 sw because it's "fading away" but you guys got abuncha 10mm? The 40sw is a shorter version of the 10. This store knows absolutely nothing. The autozone of gunshops no doubt.
H J Melnick
a year agoThis is their new store in the Spectrum Mall. They have a lot to see. Prices are on the high side. Lots of brand names. ADA compliant.
Roman Delgado
a year agoLove their selection of firearms, but the lack of staff on duty means no service. Only one at the pistol displays none at the rifle racks. Might return and purchase the weapon I want.
Jim Keenan
2 months agoFor all your outdoor needs. The firearms counter is always manned by knowledge professionals. The entire staff is very helpful.