The Little Gym of Alamo Heights

I had a great experience at the little gym as a first time customer who began bringing my son to this school. I have tried others in the past but Maria made us feel comfortable and welcomed since day one! Looking forward to growth for my little one at this location 🙂

We started classes as young as the baby classes and now my oldest takes the older kids gymnastics. We've also had two birthday parties, attended Parent's Survival Night and camps. We have had nothing but great experiences. Two of my children have attended and both love it! The teachers are amazing, knowledgeable and oh so patient! I love that it's owned by a woman, and veteran at that. If you are looking for a gymnastics factory that churns out NCAA gymnasts, this probably isn't the place (although not a bad place to start). However, if you're looking for a safe and fun place that churns out happy, well-adjusted and balanced children, this is the place!

I had a trolls party here a few months ago .paid $600 for the party and the only decor was the room the kids ate in. I was told that the activities would be troll themed but the music and activities weren’t. I wanted extra time in the gym area and asked for the fee , they informed me that unfortunately that wasn’t an option and that I could get the party room for extra hours which was a bummer ! The kids were only able to enjoy the gym area for around 30 minutes before instructors started the activities . They were very helpful with loading gifts and they were very friendly with this being said . Just wish that for that price , it felt more like trolls and included troll music as well as more gym time .

Good luck trying to cancel your membership. Why have a phone and voicemail when you don’t answer or return phone calls? Don’t bother trying to email because they won’t respond there either.

We had a birthday party scheduled here this weekend. We got to the location 15 before the party started to setup and walked in and were immediately greeted with hot air. It's 100° outside today, but the average temperature inside was 95°. HVAC problems? Nope. As we were told by associate when we asked, the Little Gym team were just getting here and just turned on the AC. I was then told by a different associate that the place cooled down quickly. Not in 10 minutes before everyone shows up. Only a small desk fan to help move air. This was a scheduled event and these temperatures are dangerous for 15 kids to be running around in. The technology is widely available that allows you to control the thermostat from your phone. Ecobee, Nest, Honeywell, etc. I'm very unhappy about how unprofessional this operation is. As a small retail business owner myself, I understand not wanting to run the AC when no one is there. However, if you have a pre-scheduled event involving children, maybe you need to drop by 2-3 hours in advance to make sure the place is cooled off. Terrible customer experience.