The Little Gym of Fort Worth (Southwest)

Unprofessionally managed. Our class was cancelled due to instructor leaving, the owners handled it very unprofessionally. Instead of filling the current class time with a new instructor, they completely canceled the class and gave two weekend choices which were during most children's naptime at our kids age. We tried to make it work, but the last straw came when I asked if I could pause the membership until my son was old enough for the next age level in 1.5 months. I was told it wasn't possible. We loved our first instructor but this location is so unprofessionally managed. The attached is how the change was handled in the middle of our last 4 pm class. There were a number of ways to handle that with far more tact. Someone could have filled that time while they figured it out instead of just dropping that on us in the middle of class. Considering this is how it was handled, I can maybe understand why instructor left abruptly.

Very impressed with the facility and the staff!! The teachers are knowledgeable and energetic!! The program is on point, with plenty of opportunity for the littles to discover. The equipment is safe and the families that attend are awesome!! It’s so much fun to see not only the little ones enjoying themselves, but the adults as well!! It’s just a great experience for all!!!

This review is for the summer camp. We have attended several great birthday parties here with wonderful instructors, but unfortunately the summer camp was not the same. The check in process was outside the facility in the Texas heat and we were not checked in until 15 minutes after camp start. They sent no email information beforehand about what to pack for the kids. I received a call 45 minutes into camp that my daughter fell and had a nose bleed and needed a change of clothes before she could go back to camp. I am working while the kids are at camp and cannot get away. It would have been helpful to either inform the parents to bring an extra change of clothes or provide a shirt at the facility. I am so disappointed by the lack of organization and planning at this facility.

This place has not only met, but exceeded all of my expectations. I cannot recommend this location enough. I have been bringing my daughter here for 2 1/2 years and will continue to bring her for years to come.

Pretty annoyed with the company- We will be seeking out other gyms. We signed a no commitment agreement and now they want us to pay for an additional month that we didn’t even sign up for. The first day of my daughter’s class a coaches helper was making “love eyes” at my husband, (He also noticed it aswell, so I know I’m not just being over-reactive.) When she looked over at me and saw the very disdained look on my face she quickly looked away from him. - That in and of itself made this entire experience incredibly uncomfortable for myself given she acted pretty weird towards me for the next couple weeks of classes and did her best to avoid me BUT we paid for it and I wanted to give my kiddo the opportunity to see if she enjoyed it. - So I kinda set it aside and figured we would just roll out the month of lessons in which my husband decided not to attend out of awkwardness of the situation anyways…lol Unfortunately to us even aside from the uhh ulterior motives that we felt from that one situation - I am also a coach, I believe in being so very over the top and animated when it comes to teaching the kids that I felt it just wasn’t quite up to par with the expectations I had hoped for. We loved the main Coach, Coach Breanne - She’s great although I did feel the classes were to large for all the coaches to be able to give the kids that individual uplifting experience especially geared towards kiddos that have anxiety or are shy. - It would be nice to see coaches encouraging them to try and make friends with the other kiddos. Another issue is the form of punishment when other students begin to bully there’s just not really any repercussions there and I think it is because there’s so many kids in the classes that they can’t easily keep eyes on what’s actually happening or being said in the groups of kids. - I’m not saying punish peoples kids but more so - Don’t allow kids to bully other kids. After the 1st week of my kiddos classes we had already decided that she wouldn’t be returning to this particular gym after the classes were up for the month. When they tried to run my card for an additional month I told them that we would be seeking out alternative gyms and that we did not need another month as we signed a no commitment plan - I honestly tried to just make it as easy a transition out because I’m incredibly bad at confrontation and clearly didn’t want to be like hey, I don’t like this staff member flirting with my husband or they way they teach because that’s just a really uncomfortable thing to try and even approach. So I inform them we won’t be paying for an extra month and then they start trying to hit me with alll kinds of hidden fees- Even though we signed a no commitment agreement they want us to pay for an additional month that we won’t even be attending. The initial $40 “one time” fee for the no commitment contract is actually to be paid everytime if you’re not on a recurring schedule with them. - I said that’s fine - If we sign up for another month I’ll gladly pay that fee again - They tell me now that it’s past due and I need to pay even though we still Will not be attending and did not sign up for another month of classes. I refuse to pay for something we won’t use and didn’t agree to so they tell me that there will now be an Additional $50 no pay no play charge added. - Then they continue to tell me I owe them an additional $108 for classes I’ve not even signed up for or used. Mind you I’ve been in contact with them this whole time and they didn’t have any issues UNTIL I said I won’t be back so THEN they brought a cancellation sheet to me that was pretty bogus on everything I had originally agreed to so I let them know on there aswell that I would not be paying for something we didn’t sign up for or overuse. I’m bummed - It’s weird - It’s uncomfortable - and we won’t be paying for services we didn’t use or agree to. It was to much of an unreal situation for me to want to go back again or to feel comfortable having someone teach my child that clearly has no actual respect for her.