The Play Pad
Overview
Expert Summary
Detailed Insights
The Play Pad excels as a private birthday party venue, offering a dedicated toddler zone, an obstacle course bouncy house, and an intriguing VR chair, making it suitable for a wide age range from 10 months to 9 years. Its greatest asset for parties is the incredibly helpful staff who actively assist with setup and logistics. While praised for cleanliness, walk-in experiences can be inconsistent due to unannounced private party closures and some finding the space 'plain' or 'small'.
Key Highlights
- ✓Dedicated toddler area, specifically noted as perfect for 1-year-olds and well-loved by kids, even during parties.
- ✓Features a large obstacle course bouncy house, fulfilling a common request for 5-year-old birthday parties.
- ✓Includes a VR chair enjoyed by both 2-year-olds and adults (e.g., dads).
- ✓Staff are exceptionally helpful for birthday parties, assisting with setup, food storage, and overall party management.
- ✓Private full-facility booking option is available, accommodating a broad age range from 10 months to 9 years.
- ✓Facility is consistently described as 'neat and clean'.
- ✓Optional add-on face painter available, described as 'awesome', 'sweet', and 'patient with the kids'.
Standout Features
- ⭐Full facility private party rentals.
- ⭐Dedicated toddler zone with appropriate play items.
- ⭐Large obstacle course bouncy house.
- ⭐Interactive VR chair.
- ⭐Highly supportive and hands-on staff for birthday party organization.
- ⭐Optional professional face painter add-on for parties.
Perfect For
Ideal For
💡Pro Tips from Reviews
- →For birthday parties, booking the whole facility is highly recommended for exclusive use and staff support.
- →Always call ahead to confirm public hours and inquire about potential private party closures before visiting as a walk-in to avoid disappointment and financial loss.
- →Be prepared to actively supervise your children, especially if they are very young, due to the close proximity of play items and other potentially careless children.
- →Bring socks, as they are required and must be purchased if forgotten.
- →Manage expectations regarding the aesthetic; some find it 'plain' compared to photos.
Things to Consider
- ⚠Significant risk of walk-in playtime being cut short without a refund due to unannounced private party bookings (reported 30 minutes into an hour-long paid session).
- ⚠Some find the facility 'verrrry plain' and suggest pictures are deceiving, implying a lack of elaborate decor or diverse attractions beyond core items.
- ⚠The space is described as 'small', with 'little rolling things' positioned too close to the main play area and large party groups, posing a safety concern for very young children.
- ⚠Other children's 'carelessness' (e.g., running into toddlers/parents with rolling toys) requires vigilant parental supervision, especially for first-time parents or those with babies.
- ⚠Staff for general walk-in visits can appear 'out of place' and lack 'motivation', negatively impacting customer service in problematic situations.
Price & Value
The value for private party bookings appears high due to comprehensive staff support and exclusive facility use. However, for walk-ins, the value is poor if the session is cut short without a refund, as one reviewer experienced paying for an hour plus socks but only getting 30 minutes of play. Specific hourly walk-in rates are not detailed beyond 'paid for the hour and socks'.
♿Accessibility & Special Needs
- •No specific accommodations for special needs or physical accessibility (e.g., wheelchair access, sensory-friendly hours) are mentioned in the reviews.
🍎Food & Drink Policy
- •Outside food appears to be permitted for private birthday parties, as staff assisted with food storage.
🚗Parking Info
- •No information regarding parking facilities is provided in the reviews.
👥Crowd Levels
- •The facility can feel 'small' and potentially crowded when large party groups are present, especially if general play areas are close to party zones.
- •Public access is restricted or terminated for private parties, which can lead to unexpected crowd management issues for walk-ins.
🛡️Safety Features
- •The facility is noted for being 'neat and clean'.
- •A notable safety concern is the placement of 'little rolling things' too close to main play areas, leading to potential collisions with young children.
- •Lack of explicit mention of staff actively monitoring play areas or specific safety protocols beyond general cleanliness.
⏰When to Avoid
- • Walk-in visits during peak times or without confirming public hours, as unexpected closures for private parties can lead to a poor experience.
- • Parents who prefer a highly themed or visually elaborate play space.
- • Parents expecting venue staff to supervise children, as active parental supervision is crucial due to safety concerns mentioned.
- • Bringing very young infants (under 10 months) if not part of a private party, as specific amenities for this age are not detailed.
Pricing/Package/Events
Pricing & Packages
One Month Unlimited Play (One Child) Membership
$30Duration: One Month Unlimited Play
Membership for one child.
Includes:
- •Unlimited Monday thru Thursday play for one child
- •1 pair of Play Pad socks
- •10% discount off concession snacks
- •10% discount off each additional child admission
- •10% discount off weekend admission
One Month Unlimited Play (Two Children) Membership
$55Duration: One Month Unlimited Play
Membership for two children.
Includes:
- •Unlimited Monday thru Thursday play for two children
- •2 pairs of Play Pad socks
- •10% discount off concession snacks
- •10% discount off each additional child admission
- •10% discount off weekend admission
Play Pad Package (Semi-Private Party)
$285 (Mon-Thu), $385 (Fri-Sun)Duration: 2 hours
Semi-private party package, maximum 15-18 adults.
Includes:
- •Admission for 10 Kids (additional kids are $16 each, includes socks)
- •2 Large Pizzas (pepperoni or cheese)
- •10 Juice boxes
- •Party Space & Indoor Play for 2 hours
- •Play Pad Socks for each kid party guest
VIP Party Package (Private Party)
$575 (Mon-Sun)Duration: 2 hours
Private party package, rental of the entire facility.
Includes:
- •Rental of the entire Play Pad Activity Center for 2 hours
- •Admission for 10 Kids (additional kids are $16 each)
- •2 Large Pizzas (pepperoni or cheese)
- •10 Juice boxes
- •Party Space & Indoor Play for 2 hours
- •Play Pad Socks for each kid party guest
Events & Schedule
Special Events(Last 2 months - Next 6 months)
A Hot S.T.E.A.M Summer Camp
May 27 - August 1, Monday thru Friday, 8:45 am – 5:00 pm
$60.00 a day (plus $100 non-refundable registration fee; discount for 4+ days; $10 sibling discount; Before/After Care from $25.00)
Fun camps with different themes for kids ages 5-12 to engage, discover and grow. Includes balanced breakfast, lunch, and two snacks (or bring nut-free lunch), camp supplies, instruction, and supervision.
School Break Camps
Throughout the year (dates not specified)
Pricing may be different from summer camps; requires campers to bring their lunch.
Fun camps with different themes for kids ages 5-12 to engage, discover and grow.
🍎Food Policy
- • Light, nut-free snacks are acceptable for general play sessions.
- • No cupcakes or cakes allowed for general play, only for booked parties.
- • For booked parties, outside food, including cupcakes and cake, is allowed.
- • All camps provide a balanced breakfast, lunch, and two snacks; campers can bring their own nut-free lunch (no refrigeration, ice pack recommended).
- • The facility is nut-free.
- • The facility is alcohol-free. Any alcohol or contraband found on premises will result in immediate removal and a cleaning fee.
🛡️Safety Policy
- • Special Play Pad socks are required for all players (children and supervising adults in toddler zone, anyone on play mats/obstacle course) for health and safety. Available for purchase at $4.
- • Each play session is 90 minutes long.
- • 10 children allowed at a time in age-designated areas to prevent overcrowding.
- • Thorough sanitization, cleaning, and resetting of play areas between each play session and party.
- • Security cameras installed throughout the facility.
- • Attentive staff are present.
- • Camp counselor to camper ratio: 1:6 in most cases (state law 1:20 or 1:25 depending on age).
- • All camp counselors are First Aid, CPR, and AED certified.
- • All camp counselors undergo fingerprint-based background checks.
- • Campers only released to authorized persons listed on registration forms (must be at least 18 years old and show valid photo ID).
- • Late pickup fee for camps: $1 per minute per child after 5pm.
- • Campers must wear closed-toe shoes; flip-flops or open-toe shoes are not allowed.
- • Camp behavior rules: be respectful, be responsible, be a problem solver. Facility reserves right to remove campers who pose a threat, consistent disturbance, or are verbally abusive.
📅Booking Policy
- • Reservations are preferred due to limited walk-in availability.
- • For parties, a non-refundable 50% deposit is required upon booking. The remaining balance is due 7 days prior to the event date.
- • All payments for parties are non-refundable.
- • All party participants must sign The Play Pad Waiver (link: https://playpadatl.com/waiver/).
- • For parties, 30 minutes are allotted for decoration set-up prior to the party. Additional set-up time may be purchased if available.
- • Decorations left prior to the party must be movable and stored in a temporary area unless authorized.
- • No fixtures or items are allowed to be placed on custom painted walls.
- • Guests are responsible for removing all decorations, trash, food, spills, and items brought into the facility by the end of the party. Items left for 24 hours will be discarded. A $100 clean-up fee will be charged if the property is left in poor condition or staff are asked to clean.
What People Say
What's Great
- Fun and entertaining activities (mentioned in 4 reviews)
- Great for birthday parties (mentioned in 6 reviews)
- Spacious play areas (mentioned in 5 reviews)
Recent Reviews
Kristen Vales
a month agoThe fun we had! I booked a party for my son's 5th birthday party and booked for the whole facility. My sister lives near here and told me about the place but we didn't know what to expect. I visited it about 2 weeks before the party to check it out. One thing my son wanted was a huge bouncy house for him and his friends to bounce on. Well, they had a obstacle course one which was great. They also had a toddler area which was perfect for me because it was a place my 1 year old could go play while the kids were on the bigger bouncy area. When the birthday party came, I was a wreck but the staff was so helpful. They helped me setup, made sure my food was stored in a great place and just helped the party. The kids apparently loved the toddler zone. They stayed there the most! It was a blast and I have to thank the staff for making my son's birthday great. Oh and we added the face painter and she was awesome as well. So sweet and patient with the kids.
Tasha R
6 months agoHad a private party for my 2 year old this past weekend. The space is perfect for the 13 kids that attended my son’s party. They ranged from 10months old, up to 9 years old. Awesome experience. The staff is incredible.
Ronda
a month agoI loved it, we bought our 2yo son & he had so much fun running around. Getting into everything. He loved the Vr chair, his dad did too
Mike Breezy
5 months agoInitially, I didn't like it. It's a small place. I don't think the little rolling things should be so close to the play area especially when there are large party groups right next to the play area. I'm a first-time father so I'm very protective of my baby boy. We were celebrating his first birthday and I understand that the world doesn't revolve around but the other little kids are still little kids but NOT my kid so their being so careless around him didn't sit right with me even considering their young states. One kid was reckless on the rolling thing and ran into my new Jordans while his mom sat stuffing her face. That irritated me a bit but once I focused on my little guy and how much fun he was having it was all worth it. But I will say that it was neat and clean and kids can have fun there and maybe when he's older we may give it another shot. They did inspire me to get my little guy a bounce house and trampoline although they don't have one. I would post pictures but I've got a thing about posting permanent pictures of my kid on the net. I would recommend it for maybe 2 and older. And if you're a decent parent who watches their kids and teaches them things.
Alexis Guditis
2 weeks agoThis place deserves 0 stars! I took my 15 month old here and upon entering it was verrrrry plain. It looked like they took toys from goodwill and placed them here with a bouncy house. Pictures are deceiving. Also, I paid for the hour and socks, just to be told 30 minutes in that I had to leave because of a private party and was not refunded any amount of money. Why wasn’t I told that before paying ? Or price cut in half? The young girl that worked there seemed very out of place and had no motivation to her whatsoever. They definitely have some work to do.