Urban Air Trampoline and Adventure Park

I highly recommend Urban Air! The manager , Ali , is incredibly friendly and welcoming, which sets a positive tone right from the start. One thing that really stands out is how fresh the space smells – there’s no gym odor like you often find in other places. They clearly have excellent ventilation. Urban Air is perfect for all ages. As a mother of teens, I find myself enjoying the activities as much as they do! It’s a wonderful place to spend time as a family, creating lasting memories together. We always look forward to our visits and leave with great experiences to cherish. Additionally, there's an open soccer field nearby at Wake Competition, which is perfect for anyone looking to keep the fun going. My son is soccer-obsessed, so he loves playing there after our Urban Air visits. It’s a great spot to unwind and enjoy more family time. Thank you, Urban Air, for providing such a fun, clean, and welcoming environment!

We booked a birthday party for early November and it was AMAZING. The facility was so clean and nice. Our party host, Aubrey, was absolutely fantastic. She took such good care of us and answered all of the questions we had. We will absolutely be returning to Urban Air for parties again!

★★★★☆ We visited Urban Air for my daughter’s birthday, and overall, it was a great experience! I really appreciate the 50% off parent passes, which made it more enjoyable for everyone. The pizza was absolutely delicious, and this location is definitely a step up from the one in Raleigh. The reason for 4 stars instead of 5 is a few disappointments with the experience. First, I wish they would clean the tables more frequently throughout the day. Second, the skydiving experience was frustrating—we were told there was a 45-minute wait, but when we came back, we were told we had to wait another 30 minutes because the staff was too tired. That definitely should have been communicated upfront. Additionally, we specifically purchased our pass to experience the VR section, only to find out it wasn’t open the entire time we were there. That was really disappointing. Other than those issues, we had a fun time and will likely be back!

The experience at the Adventure Park was ok for as for adult. I was supervising 7 children (6-12 y.o.) The Park offers different attractions and most of them are fun. However there are some cons: 1. Not enough dining tables for those who wants to sit, eat and left. A lot of people that occupy tables, they're just sitting there, waiting for their kiddos, not eating. Park Management may put some coaches, bean bag chairs etc. for those people who are just waiting and chilling. Or add more tables and chairs in general. They do have enough space to organize this idea. Those 2 table I managed to found was disgustingly dirty. I cleaned them myself. 2. Bumper cars. 3 out of 8 didn't work and were just standing in the playing are, being an uncomfortable obstacle for those cars that worked. Would be great to remove everything that isn't working. 3. I would also suggest improving VR game experience. Some games weren't fun or engaging at all, some were just weird. Otherwise, kiddos had a great time and the food was good.

Had a great experience, enrolled in a monthly subscription so my daughter can have summer plans. They give my child pizza and popcorn every visit and is courteous. However they should mop the bathrooms periodically through out the day. As urinals splatter all over the bathroom floors from kids missing thier target.