Urban Air Trampoline and Adventure Park

We had such a fantastic time at Urban Air in Concord, CA! From the moment we walked in, we were impressed by how clean and well-maintained everything was. The trampolines and play areas looked brand new and were a big hit with the kids — perfect for my niece and nephew’s birthday celebration! Although we weren’t able to book a birthday party room, the team went above and beyond to make the day special. Dalton (one of the event team lead) surprised us with a beautiful set of balloons that truly made my niece and nephew’s day — such a thoughtful gesture that we really appreciated! The staff was incredibly friendly and welcoming, which made the whole experience even better. A special shoutout to Christina, who went out of her way to make sure we had everything we needed, especially when it came to food. She was attentive, kind, and truly made us feel taken care of. Carolina Camacho, the manager, was also wonderful — very helpful, approachable, and professional. The food was delicious too, which was a pleasant surprise — everyone enjoyed it! Overall, we couldn’t have asked for a better spot to celebrate. I highly recommend Urban Air Concord for anyone planning a fun, family-friendly event. We’ll definitely be back!

This was our first time at Urban Air and we went as a group of two adults and three kids age 4,6,7. We decided to get the membership and we are happy with our choice. The kids spent nearly 5 hours and played on nearly all the attractions including laser tag, rock climbing, trampolines, ropes course, and multi level tube playground. We had pizza and fries at the cafe and appreciated the ample seating offered. The staff working the ropes course was excellent and helped my daughter when she got stuck and needed some guidance. Additionally, he guided a group of older kids in a different direction so they didn’t run over my kiddo. This was much appreciated. One other staff helped one of the kids in our group when she was too scared to come down the last bit of the rock wall. We are excited to return and look forward to day time hour expansion during the week.

We absolutely loved our experience here!! Cece was amazing and we felt so welcomed! Took my 14yr old and his friends & we also had our baby. The staff was so nice and they even had an Easter bunny. Cece took care of us and made sure our pizza was great & we had wonderful first time with our friends and family.

We had an amazing time at Urban Air Concord! From the moment we walked in, the friendly and helpful staff made us feel welcome. The variety of activities available kept the kids entertained for hours, there’s truly so much to do! The snack bar has a good selection making it easy to refuel without leaving the fun (no outside food allowed). The laser tag arena was an absolute hit with our family, but the zip line stole the show—it was definitely the highlight of our visit! Urban Air Concord is a perfect spot for family fun, and we’re already looking forward to our next visit. Highly recommend for an exciting day out! *fill out the waiver before you go saves so much time.

I was here for my son’s 8th birthday. James who was my host was attentive and checked on answers that I had questions on. He was above and beyond helpful. He even reserved an after party table for me without me knowing to let me and my guests continue our party. It was great. I would want to go back for my daughter’s birthday in a couple of months if there is a little discount for that one. They all enjoyed the rock climbing, skyscraper flying thing, laser tag and trampoline jump. He was a little shorter and couldn’t do the flying but my daughter who is 2.5 years enjoyed the facility very much. The weekend is great for members and birthday parties. We were there for 4.5 hours to take advantage of his birthday. The adults just enjoyed the pizza and chatting away at our tables.