Urban Air Trampoline and Adventure Park

This place is a joke. They have 1 person working ALL the attractions that have to be monitored by someone. So if you want to ride the sky rider you have to wait until everyone is done w the attraction that is currently open by the one person working. DO NOT RECOMMEND during the weekday and weekends are insanely busy. My daughter was waiting in line at laser tag and the worker came out and said, sorry, this is now closed so we can open sky rider and you can only ride once! Save your money and avoid this place!

Best bday party experience at an establishment we've ever had. My daughter's 10th bday was held there today (4/6/25) and our hosts (HAILEY and SAMMI) made it incredibly special. Absolute perfection in service, personality, compassion, and attention to detail. They were so on top of everything. It was such an ideal experience that we will try to request them next year (if possible). They deserve real praise for their efforts today. Thank you Sammi and Hailey!!!!

Not pleased by any means. The staff at this establishment is not kid- friendly. Considering this is a place for kids, the eye rolling, huffing and puffing and smart remarks to the children is uncalled for. Not to mention there are bare minimum employees watching the attractions and enforcing the rules. Germ-x stations were all empty. The cleanliness of it all was just gross. Was hoping for a much better experience considering this something “outside of the box” for my girls. First and last time we will visit this establishment.

I paid to use the massage chair for a hour while I wait on the kids to play but the chair did not function properly. I notified the staff and the manager said I’d get my money back. I did not get my money back and it’s been two weeks. I’m a member too! My son and his best friend had fun though some activities weren’t available or charged.

We love this place! A lot of these negative reviews are about the behavior of guests. The business can't control how other people behave. unfortunately a lot of teenagers are careless around children and some full grown adults behave like children but that is not the fault of the business. employees can only do so much. yes it gets super busy over the weekends because that's when most people go out and are not working so if you want a calmer environment just come during the week! my kids love this place! we have a safe and pleasant experience every time because we always come on weekdays when it's not so busy. They are the best trampoline park in the area, and have reasonable prices unlike skyzone. Would hate to see this business suffer because of other peoples behavior, or such bad reviews about guest behavior. Don't ruin it for everyone. 👍