Venetian Waterpark

We came here as a family on New Years, 10/10 experience! They set everything up to really cater to families with children. D in the waterpark concession area was amazing, so friendly and for as busy as it was she had a smile on her face the whole time. She even said “I love my job here.” Hope we can make it a yearly tradition to visit thank you!!!

Room smelled like stale smoke. Water park was decent

Our stay this year compared to last is going much better. I love that the construction and renovation is completed with their bar and restaurant. Staffing in regards to professional support and kindness has improved. Over all I think management and training of staff and retention has greatly improved as well as quality and cleanliness! Thanks very much for going the extra mile to accommodate our room reservation along with following through on our comp! My kids , wife and I appreciate the gesture and are glad we came back to Maple Grove MN 😊👍

Worse experience ever! Pool staff are very rude and racist. Don’t waste your money here. Luckily Lucas the manager is AWARE his staff are racist and rude, and he gave me my money back. ONLY under the agreement that I wouldn’t reach out to corporate again. This is a WHITES ONLY HOTEL! It’s just illegal for them to put a sign up that says it so they make sure you know by how you are treated. Don’t let them fool you with those angles on the pictures. The rooms are tiny, bunk beds were smelly with pee and badly stained 1 star because it is a beautiful establishment and housekeeping were friendly. Hope this helps someone.

Went to a birthday party. Was so much fun the kids had a blast nice staff and very clean