Water Park

Name: Water Park
Address: Harwood Heights, IL 60706, USA, Chicago, IL, US
Telephone: (708) 457-1244
Price range: $$
Rating: 4.2

Harwood Heights, IL 60706, USA

Overview

Category:Indoor Water Parks

Location:Chicago, IL

Expert Summary

Detailed Insights

This water park is highlighted for its cleanliness, attentive lifeguards, and the potential for a less crowded experience, making it a comfortable option for families. However, parents should be aware of a recurring issue with smoking near the main entrance.

Key Highlights

✓Lifeguards are effective and attentive, contributing to a sense of safety.
✓The venue is noted for being clean.
✓Can be uncrowded, potentially offering a more relaxed visit for families.

Standout Features

⭐Effective and attentive lifeguard supervision.
⭐Overall cleanliness of the facility.
⭐Potential for lower crowd levels, enhancing the visitor experience.

Perfect For

Not enough specific information in reviews to determine suitable age ranges for activities or specific attractions.

Ideal For

Families prioritizing cleanliness and strong lifeguard presence.

Visitors who prefer a potentially less crowded environment for water activities.

💡Pro Tips from Reviews

→Be aware that smoking may occur near the main entrance; consider an alternative entry point or time if sensitive to smoke.
→If concerned about secondhand smoke, prepare for potential exposure near the entrance area.

Things to Consider

⚠Frequent smoking by the main entrance, despite the presence of many children.
⚠Perceived lack of clear 'no smoking' signs and leniency towards smokers by staff.
⚠Ash tray/trashcan is located directly at the front entrance, exacerbating the smoking issue.
⚠One reviewer mentioned property taxes increased due to pool renovation (note: this concern is not directly related to the visitor's experience or venue quality).

Price & Value

No specific pricing details or value-for-money comparisons were mentioned in the reviews.

♿Accessibility & Special Needs

•No information regarding accessibility accommodations was mentioned in the reviews.

🍎Food & Drink Policy

•No information regarding food and drink policies (e.g., outside food, on-site concessions) was mentioned in the reviews.

🚗Parking Info

•The placement of an ash tray at the 'front entrance' implies proximity to a drop-off or parking area, but no specific details about parking availability or cost were provided.

👥Crowd Levels

•Reviews indicate that the venue can be 'not crowded' at times, suggesting that crowd levels might vary and can be favorable.

🛡️Safety Features

•Lifeguards are specifically praised for being 'good' and effective.
•A significant safety concern is the presence of smokers near the main entrance, posing a potential health risk to children due to secondhand smoke.

⏰When to Avoid

• If you or your children are highly sensitive to secondhand smoke, particularly near entrances, as this has been reported as a recurring issue.

Pricing/Package/Events

Events & Schedule

🛡️Safety Policy

• Participants and parents/guardians registering children in recreation programs must recognize an inherent risk of injury in recreation activities.
• The Park District continually strives to reduce risks and insists that all participants follow safety rules and instructions.
• The Park District does not carry medical accident insurance for injuries sustained in its programs.

📅Booking Policy

• Registration is available in person at the Norridge Recreation Center or Pool & Fitness Center using a registration form, or online.
• First online registration requires a one-time family profile setup, acknowledged within 48 business hours to begin registration.
• All registration is on a first-come, first-served basis.
• Fees will not be prorated if a program session has already started.
• Registration for both Sessions I and II programs is encouraged during the Session I registration period to avoid full programs.
• Accepted payment methods: cash, personal checks, credit cards (Visa, MasterCard, American Express, Discover), and money orders. Checks payable to Norridge Park District.
• A $25 service fee is charged for all checks not honored by the bank.
• Residents must prove residency for their first registration with two proofs: one photo I.D. (valid driver's license, state identification card, or valid passport) and one secondary proof (current utility bill, apartment/home lease, tax bill, or voter's registration card).
• A birth certificate or proof of birth will be requested for all children to prove age and parentage.

Information extracted from official website • Last updated: Sep 29, 2025

Recent Reviews

chingpopola

2 years ago

I've come a couple times now and each time I have come there is someone smoking by the door. There should be signs posted saying no smoking and they should not be lenient with smokers when so many children are present. They should also move the trashcan/ash tray away from the front entrance.